Quote Originally Posted by TheAnswer View Post
No, you are confused.

The list of who claimed what was messed up by some code updates, figuring out who claimed what is the issue we are avoiding by reseting that info completely, otherwise it would take an enormous amount of work to recover the data, for which we dont have time/people.

The items previously claimed were not deleted.

Making it "fair" by giving people who claimed a vet reward another one involves knowing that they claimed it already, and that is the problem here.

Even deleting the items already in circulation would involve getting that data unless we do a blanket delete of any item types that vet rewards give. A lot of people bought those items and it wouldnt be fair to them either...

There's no "fair" way to deal with this unless the data is recovered, but we dont have volunteers with enough time for that.
That's more or less what I said some people get to claim vet rewards a second time... wake me after the next server wipe.