Public Announcement

April 15th, 2012
The SWGEmu Staff




Last night at around 1AM EST our staff discovered hackers may have obtained personal information from SWGEmu forums and IRC backups. We are today advising the personal information you provided us in connection with your SWGEmu account may have been compromised. Stolen information includes, to the extent you provided it to us, the following: username, email address, birth date and hashed password.


There is no evidence that our main database was compromised. It is in a completely separate and secured environment.


We apologize for the inconvenience caused by the attack and as a result, we have:

  1. Temporarily turned off Liberator server;
  2. Temporarily turned off our website and forums.
  3. Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information.
  4. Reset all the passwords, everyone should be getting an email (from daemon@site.swgemu.com) containing their randomly generated password. As soon as you are able to log on, please follow this link to change your password.

All those that didnt receive an email containing their new password should contact our support on IRC #swgemusupport channel or by email support@swgemu.com


We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.


For your security, we encourage you to be especially aware of email scams that ask for personal or sensitive information. SWGEmu will not contact you in any way, including by email, asking for your personal information. If you are asked for this information, you can be confident SWGEmu is not the entity asking.


To protect against possible identity theft, we encourage you to remain vigilant, to review your account statements and monitor your E-mail, SWGEmu forums, Test Servers and Mantis accounts.


Sincerely,

~ The SWGEmu Team