When I first logged on all toons were gone. I had to create new ones. Using the new launchpad (which btw i LOVE) I have my newly (month old) created characters but none of the ones I had prior to Nov 2013. Also, I tried creating a toon for TC Nova as my original ones were gone also, and created one, but then I still could not log into the TC Nova server, and when I came back the next day to try again, the newly created TC Nova toon was gone. Guys, I'm soooo very sorry I clicked on LPE before checking out the forums or news. I just had no idea the launchpad enhanced would have been an issue. :P I hate being a burden too and it looks like I've hijacked this thread had have become just that. PLease know how very sorry I am for that! I'll work this out with Ellyssia via forum-mail. Thanks guys, I'm so sorry!