View Full Version : Global Registration update

01-29-2013, 11:04 PM
Global Registration update

January 29th 2013
The SWGEmu Team

Global registration update and fix - 01/29/13

For months now our Global registration has been experiencing issues which caused a lot of our community members to get an "Incorrect Password" system message when they try to log in game. TheAnswer was kind enough to look in to it. He was able to fix a bug in the password algorithm and most of the other glitches we had in our system. Still there are some 1156 accounts that have a bugged password, those could not be fixed so community members that still get the "Incorrect password" system message in game will have to fix it for themselves.

Here is how you fix the "Incorrect Password" system message:

Close all game clients
Log on our forums
Change your password using "pass change (http://www.swgemu.com/registration/changepassword.php)"; You can change it to what ever you want , but please try not to use symbols
Try to log in game

If it doesn't work, try it one or two more times
If you are still unable to fix your password come to our Live support (https://support.swgemu.com/visitor/index.php?/Default/LiveChat/Chat/Request/_sessionID=/_promptType=chat/_proactive=0/_filterDepartmentID=/_randomNumber=hnuee6u6vo0fj6vtr525q6wc92sy16xy/_fullName=/_em).

We apologize for this inconvenience and thank you for your support.

~The SWGEmu Team