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View Full Version : SWGEmu Support team needs strengthening



Lolindir
09-25-2019, 03:35 PM
Support recruitment

September 25th 2019
The SWGEmu Support Team


Our support team needs to be strengthened and we are searching for one or more interns that we can train to become CSRs to help our community in support about account and in-game issues.
Some of the tasks that our CSRs handle are:

Approving multiple account applications
In-game issues like getting people unstuck or help them been able to log in a character
investigate reports about rule breaking on our servers
Help with Events and setting them up and/or execute them
The work is done in two systems. We have a live support, where you can talk directly to players with issues, or we have a ticket system where you will answer the ticket, trying to solve the issue or answering questions about policies.

Please follow this link if you are interested in contributing some of your time to the project and the community.
https://www.swgemu.com/forums/content.php?r=543-Join-Staff-SWGEmu-EC-CSR-Support-training-program








~The SWGEmu Support Team