Vendors disappearing and possible Basilisk Rollback

[Vlada]

Vendors disappearing and possible Basilisk Rollback

December 19th, 2015
SWGEmu Staff



Vendors disappearing and possible Basilisk Rollback - 12/19/15


Well something got messed up pretty bad. Unfortunately bunch of vendors, shuttleports and starports went poof. While we are investigating the issue, we are making backups and trying to find the underlying cause. At the moment the worst case scenario would be a rollback. If that happens, and we are hoping it wont have to come to that, all characters created in the last few hours, all items looted or crafted, all XP gained, all skill boxes trained, pretty much everything you've done after the last backup, will no longer exist in the database, and for all intents and purposes will be gone.

Rest assured that we are trying to resolve this as painlessly as possible, and we will do everything in our power to avoid item or character loss.

Backing up the server takes approximately 90 minutes and a reboot will take a few hours on top of that, so we are looking at 4 hours downtime at least. Of course, in situations like this its very difficult to predict how long it might take and how many restarts might be needed.

Thank you for your patience and support.


~The SWGEmu Team

[eb59]

Thanks for the heads up and update on this.

[papilove]

LOL wait how far are u rolling this back?

[dfink]

Thanks for the informations! It's pretty amazing what are you guys doing for us :-)

[cubor]

this is what I love here.

No needless excuses, no bending facts or etc. just the facts!

Thanks for the information Vlada.

We all count on your team :)

[Reano]

A rollback is not nearly as bad as it could have been. Thanks for the update.

[Tunkson]

Well said, Cubor.

Hope you guys get it fixed. No rush on this, we'd rather wait a few more hours and have it done right rather than have it brought up sooner and there still being issues with it.

[chaos-lord dave]

Thanks for the heads up, shall get ready for the moaning faction of the community to inform us of the ultra rare loot drops they lost lol

[ewach]

Thanks for the detailed update.

[Ryjarob]

Thanks for the update and the hard work in restoring the server :)

[Vlada]

LOL wait how far are u rolling this back?

Worst case scenario, we could be looking at a 10 hour rollback.

[Pebkac]

Well .... I have been in IT for about 18 years. I ALWAYS figure out how long it takes to complete a task, then I multiply x2. That is what I tell the user community. So the question now becomes .... did they or did they not times 2 it?

LOL

In the end .... it gets fixed when it gets fixed.

[papilove]

Worst case scenario, we could be looking at a 10 hour rollback. eh I spd sliced few items during that time so might be good for me!

[Metifus]

Worst case scenario, we could be looking at a 10 hour rollback.

lol oh well, there goes a character
Thanks for the update.

[retto]

so full wipe ?


thanks for the update vlada !

[papilove]

so full wipe ?


thanks for the update vlada ! I wouldn't mind really lol give me something to do next year!

[1maliciousSOB]

Worst case scenario, we could be looking at a 10 hour rollback.

roll back is alot better then vendor loss ....thank you all for the hard work

[ebayne]

We know you'll do your best. Thanks for the update and your efforts.

[Vlada]

When Basilisk goes back online please log on and check if your vendors are back.

Please post here if you find or don't find them.

[icci]

Thanks for your effort guys.

Unfortunately the dark side still clouds my 5 vendors at -2692 -4603......

[Bumbi]

Still missing one of my vendors.

And half of SCM is empty.

[FrankLoon]

My stuff is all there. Man... means another take down :|

[papilove]

yea 1 of my vendors is still missing!

[Vlada]

Sigh...

Well we tried it without a rollback but it appears that one will be needed after all. Sorry folks.

[kamchakk1952]

I happened to be in S. E. Mall when server went down first time. I tried the vendors there when it came back up. Most just said loading, nothing showed up, then the server went back down.

[tflarsen]

Sigh...

Well we tried it without a rollback but it appears that one will be needed after all. Sorry folks.

Rather have all our vendors back up, than getting 3 hours more play time.

[Aekzo]

Well .... I have been in IT for about 18 years. I ALWAYS figure out how long it takes to complete a task, then I multiply x2. That is what I tell the user community. So the question now becomes .... did they or did they not times 2 it?

LOL

In the end .... it gets fixed when it gets fixed.

Only two? I usually give myself five, so when it goes well, I'm a miracle worker :)

[Visari]

hi guys!

I just wonder about macros, do they save on server or local?
I got a macro the other day that helped with center of being or something, from a guy and it really changed my gameplay, I could finally complete missions... haha.
I wonder if I will still have this due to the rollback?

[EsNiras]

Macros are stored locally on your computer.

[Visari]

ok awesome! :D

[SeveredNexus]

Thanks for the update :)

[Vlada]

Please check your vendors again.

[EsNiras]

Server back up. I hope you guys' vendors are up and running again :)

[speeque]

server down, didnt have time to check

[papilove]

1 of mine were still missing.

[ebayne]

We know you'll do your best. Thanks for the update and your efforts.

[zazano]

Half of SCM was still gone. Thank you for all your hard work.

[Vlada]

Well that didn't go exactly as planned, so...


Basilisk rollback take 2.

[aslakbe]

Just curious, no complain:
1. How far do you intend to rollback this time?
2. Do you know what happened or is this something that might happen again?

Other than that: Great work.

[1maliciousSOB]

my vendor was there

[aslakbe]

Yes. I did notice that, but as the server is loading atm, I was wonder if it was the full 10 hours, or half that or something. I don't know how often the backups been taken.

[Huntres]

I am still missing 6 npc vendors at 1388 -4988 outside cnet this as the server just got back on at 3:25 pm pst

[Vlada]

Take 3.

[protonic]

I checked South Coronet mall and it looked like all vendors were there and worked fine when I tested just now before server went down

[Vlada]

Some came back, others did not. We have to go further back in time. I just hope we dont go back to Liberator.

[Ellyssia]

oh dear god, that would be a terrifying prospect

[darth-helios]

Some came back, others did not. We have to go further back in time. I just hope we dont go back to Liberator.

How far are you going back in time?

[Aekzo]

Back.. to the future!

[Pebkac]

Only two? I usually give myself five, so when it goes well, I'm a miracle worker :)

Yes indeed.

[Vlada]

Might be too far.

[flap flap]

I wouldn't mind a wipe

[Farelli]

I just hope we dont go back to Liberator.

LOL, Vlada. You're doing a great job commnunicating here. Thanks for all the effort.

[alashkan]

I wouldn't mind a wipe

I think it would be good for the whole server.

[darth-helios]

I think it would be good for the whole server.

They should do a vote/poll for a wipe.

It would be awesome, especially with the updates coming in late January.

[Huntres]

Still missing two vendors ....lol 4:04 pst with this log in outside cnet at 1388 -4988

[Vlada]

They should do a vote/poll for a wipe.

It would be awesome, especially with the updates coming in late January.


Yeah 66% or more wins.

(Only those that played on old Nova will get this.)

[darth-helios]

Waaaay too far...

I just got back on the other day and all the progress I did the last 2 days is gone :(

[Asifab19]

South Eisley Mall has all its vendors back. Thanks for the hard work guys.

[Visari]

i still got my character :D awesome

[Asifab19]

Waaaay too far...

I just got back on the other day and all the progress I did the last 2 days is gone :(

Not sure how that could be. Bank tips I sent out last night are still showing as sent in my mail.

[flap flap]

Han Solo is still missing, please roll back to 2 days ago

[Vlada]

Everyone please check and let us know if your vendors are back.

[flap flap]

My vendors are there

[Huntres]

I am still missing two , outside coronet 1388 -4988 .........

[ickz]

mine looks fine :)

[Vlada]

Not sure how that could be. Bank tips I sent out last night are still showing as sent in my mail.


Its not 2 days, its closer to what we announced, 10 hours maybe.

[Aekzo]

0600 UTC looks like; all the stuff I've checked is back and fine...

[icci]

Hi folks

Unfortunately, my 5 vendors are still missing.....

Also, the Theed spaceport is still not functioning

Thanks for all the work you do for us!
/cheer

[ickz]

Theed Spaceport worked perfectly fine for me, i used it to travel to Lok

[papilove]

mine are good I saw SMC vendors still missing tho.

[ebayne]

Oddwan's and Hurst's missing vendors in Penumbra are still missing.

[cubor]

yeah , my vendors are also still missing... :(

[Poobacca]

Some vends are back some are still missing, such as one of Pen's melee weapons vend and Zapo's wook armor vend. Mine are fine (wookiee vendors). All missing vends are humanoid (in SCM). Shuttles are still borked. Can use ticket without shuttle being there.

[Asifab19]

Odd suggestion here but are all vendors that are being reported as missing on Corellia?

[papilove]

Freaking TERRORIST! HITS THE EMU!!!!!!!!!!!!!!!!!!!!

[fAvorable]

Server wipe hype

[cubor]

Odd suggestion here but are all vendors that are being reported as missing on Corellia?

well mines are on corellia and near coronet. But I heard some missing on Tatooine?

[eb59]

I have 6 Vendors in my house.. all were there, but while checking one of them I lost connection to SWG.. can't log back in atm.

[Overmind]

All Vendors in the South Eisley mall were present on this reboot. Things to note they are all Human and custom clothed.

However we did have reports of 2 non human vendors in the South Eisley Cantina reportedly missing (aliens in custom clothing).

[alashkan]

Lets all take a moment of silence for Basilisk.

[Drackyyn]

All my vendors were there in the Galactic Mall. I didn't verify they were all stocked, but at least they were present.

[nikko11]

My four vendors were all present in my naboo house. Sometimes I was able to use a starport without seeing the shuttle present. Others seemed to work fine. I had to wait in Corellia.

[Vlada]

Well, some vendors are still missing, so we are going to attempt one final rollback. We are going to push the server back as far as we can. Pushing it back beyond this point would start causing more problems instead of solving them. We are aware that some vendors might still missing even after this rollback, but doing another rollback after this one just isn't a risk we are willing to take.

We apologize for this inconvenience and we hope we will still have your support after this unfortunate incident.

[Valkyra]

If a Terrorist hit the emu, TA would hack him back to the stoneage.

[slimanes13]

Still can't connect right now, please update when it's safe to play :P thanks.

[Drackyyn]

Shuttles are still borked. Can use ticket without shuttle being there.

That's a "feature". Please see the Theed Starport as evidence #1.

Please don't fix that!


And, Vlada, thanks for everything you and your team are doing for us!

[Robdog1184]

Vlada,

How far back will this rollback take us now?


Thanks for all yall's hard work. We appreciate it.

[papilove]

Well, some vendors are still missing, so we are going to attempt one final rollback. We are going to push the server back as far as we can. Pushing it back beyond this point would start causing more problems instead of solving them. We are aware that some vendors might still missing even after this rollback, but doing another rollback after this one just isn't a risk we are willing to take.

We apologize for this inconvenience and we hope we will still have your support after this unfortunate incident. Welcome to SWGEMU!!! everybody!

[Aekzo]

Well, some vendors are still missing, so we are going to attempt one final rollback. We are going to push the server back as far as we can. Pushing it back beyond this point would start causing more problems instead of solving them. We are aware that some vendors might still missing even after this rollback, but doing another rollback after this one just isn't a risk we are willing to take.

We apologize for this inconvenience and we hope we will still have your support after this unfortunate incident.

It's like the sand art practiced by Tibetan Buddhists: https://en.wikipedia.org/wiki/Sand_mandala

The purpose is in the process, not the creation. You always have my support.

[zazano]

Moment of troof

[Vlada]

Vlada,

How far back will this rollback take us now?


Thanks for all yall's hard work. We appreciate it.

I doubt we went back more than 12 hours total. TheAnswer will know for certain, but he had to step out for a while. We will find out tomorrow for sure.

[Phendrena]

Wipe the server and restrict everyone to three characters max :D

Seriously though, we all appreciate what you folks have done over the years to keep this project alive and kicking. Do whatever you need to do.

[Robdog1184]

I doubt we went back more than 12 hours total. TheAnswer will know for certain, but he had to step out for a while. We will find out tomorrow for sure.

Thanks for keeping us informed :)

[darkliefSG]

On the last patch wasnt it the humanoid vendors that disappeared as well? I mean I recall that my droid vendors were fine but the humanoids had disappeared before they were restored in rollback.

Also a wipe right before release of the village isn't an entirely bad idea that would be an interesting arms race and experiment in game economies.

[zazano]

https://i.gyazo.com/674a8673bc13f6e2f9291e4a7627012c.jpg

[Huntres]

Nope , still missing the two vendors from the last roll back :(

[cubor]

same here, server came back but my 3 vendors are still missing

btw, Vlada; do we know why some vendor gone poof but some not?

Looks like terminals are most steady ones, but even in humanoids, some has gone but some has not. Is it something about old dated vendors or new, or items on vendors, or custom dressed, or location, or vendor number on building or whatever?

Do we have an idea about that?

[MaelDiablo]

The humanoid vendors that disappeared were unsatisfied with their wages and just left, no amount of rollbacks can bring them back, only money! :)

[Mandalorianchaos]

So I just joined and created my character last night and now it looks like it was deleted in the rollback. It's not a big deal and I don't really care, my point here is that is there a point to me creating a new character or should I just come back once this issue has been resolved?

[Huntres]

Except that mine were rodians :P

[papilove]

press 1 if u want a wipe!

[Visari]

so what can the disappeared vendors have in common?
items?

[Huntres]

No clue , I had two rodians gone , the rest are fine , twi's and zabs , on the two rodians is loot and furniture ....

[EsNiras]

So I just joined and created my character last night and now it looks like it was deleted in the rollback. It's not a big deal and I don't really care, my point here is that is there a point to me creating a new character or should I just come back once this issue has been resolved?

My suggestion is to wait till tomorrow until we have a more clear answer from the devs. You can always go ahead and play on the nova server to test stuff :)

[TheJedi]

I have one vendor in the SCM. Even though it is not there, the items are still for sale. I checked the vendor search.

[Asifab19]

So this could possibly be like what happened when publish 7 launched?

[okie1952]

I logged in about 30 min ago and my vendors were back! went to check on factories and harvesters and came back to shop and all my (human female ) vendors are gone again. Anyone else lost vendors again ?

[darth-helios]

press 1 if u want a wipe!

+1

This would be the best time to do it xD

[Hnglka]

All Of my vendors are back withh appropriate stock levels, I don't sell enough so I am certain all is accounted for.
From the location and training levels of my characters I would say the roll back is to somewhere around 3 hours before skynet shut us down. My Smuggler mastered 5 mins before the shutdown and when I came in he was in cnet between buff cycles. All in all it could have been worse- I just hope the overall damage to the crafting community wasn't too bad.

[Fallon Noir]

Just adding in that after the short rollback today, 2 of my vendors are still missing. Both humanoid.

[Hurst]

My 2 Human Vendors are still missing as well...

[Implementor]

So this is a little different:

Log in 6pm pst, all vendors there Humanoid-clothed and Robo-vendors. Withdraw 50 or so items and stored on second character. Interact with all vendors.

Log into various other characters for 15 or so minutes...log into non-merchant toon, go into GH...no Humanoind vendors. Log on merchant: No vendors. 3rd: No vendors.

Softlog merchant. Hard log merchant. Full Scan. Log on merchant head to starport, travel to Naboo, hardlog, travel back to GH: No Vendors. (hehe tryin' all the tricks)

90mins later same.


Someone mentioned items were still for sale through bazaar, didn't try that. Food first, then take a look at that.

[Poobacca]

Bunches of vendors still missing as well as the invis shuttle.

[Fred G]

Was in restocking vendors, lost connection, server went down, just logged back in and now missing my 4 primary vendors, all were NPC vendors Wookiee, Trandoshan, Bothan and a Zabrak. Tried soft logging, hard logging waiting and coming back in, changing characters and still gone. Along with about 4 million units of resources and all my food and drinks for sale...oh well gives me more to do for awhile.

[Poobacca]

any clue as to what is causing the bug?

[Implementor]

Little update...

Took a character to the bazaar, used planet-wide vendor search to look for my wares: Items are still listed for sale through bazaar vendor-search.

[Arulius]

Little update...

Took a character to the bazaar, used planet-wide vendor search to look for my wares: Items are still listed for sale through bazaar vendor-search.

I hope people keep this in mind when they decide to buy items using vendor search. You travel all the way to the vendor and it's not there.

[zazano]

CSRs in gen chat said nothing is gone, simply invisible.

[Poobacca]

They must have been working on camo AI for vendors....

[stilgarfett]

Strange things in our cantina mini-mall. Most vendors are there, including a couple twileks and rodians. But then some twilek and rodian vendors are not. Also most (all but 2) of our trainers are gone.

[CmdrPwn]

The humanoid vendors that disappeared were unsatisfied with their wages and just left, no amount of rollbacks can bring them back, only money! :)

good one http://files.shroomery.org/smileys/lolsy.gif

[Tunkson]

Yep, all of my vendors are still missing :(

[savacc]

4 NPC vendors missing from one char, one droid is still there. Second Char - NPC and a droid vendor there, none missing.

[devinnator]

So is it safe to play right now or are there going to be more rollbacks?



P.S. you guys are doing awesome work and thank you for everything!

[nee2earth]

So is it safe to play right now or are there going to be more rollbacks?




Not sure yet.

In my humble opinion, better to hold off doing anything you truly care about in-game until we see what TA thinks in a couple hours (or whenever he returns from the EARTH system) .

Remember that TCNova is an option too, while people wait for a more definitive word.

[sstanley76]

Still missing 5 venders, all on Dantooine in our cities mall, all were NPC of various races.About 2,000 items total.

[icci]

Still missing my 5 twilek vendors at -2692 -4603 Naboo.

Wanted to move the shop anyway, so this might be the moment..

[Omens]

When Basilisk goes back online please log on and check if your vendors are back.

Please post here if you find or don't find them.

Lost 4 humanoids vendors in SCM.

and 2 humanoid vendors in my house near Coronet (see wpt in my sig)

Thanks for helping.

[cubor]

yeah after a good sleep come to check again....

And.. no change!

Still my 3 vendors are missing.

But strange thing is you can still see the goods inside these vendors on bazaar search and the ones 30 days list period expired ones drop off from vanished vendors and the system is sending me vendor mail about that.

And this brings another question: IF The Answer cannot bring them back, and IF we accept to lose years of production and keep playing on the same way THEN we cannot put a lot of items to vendors for a long time. Because system will assume that I have still 4000 items on my vendors (but actually 2500 of them vanished alongside with the vendors). Then it will warn me that I CAN NOT PUT MORE ITEMS.

SO in the end, will it come to delete character?

It's gonna be frustrating to do that a char lives from day 1st.

Sigh*

[Qui-larek]

yeah after a good sleep come to check again....

And.. no change!

Still my 3 vendors are missing.

But strange thing is you can still see the goods inside these vendors on bazaar search and the ones 30 days list period expired ones drop off from vanished vendors and the system is sending me vendor mail about that.

And this brings another question: IF The Answer cannot bring them back, and IF we accept to lose years of production and keep playing on the same way THEN we cannot put a lot of items to vendors for a long time. Because system will assume that I have still 4000 items on my vendors (but actually 2500 of them vanished alongside with the vendors). Then it will warn me that I CAN NOT PUT MORE ITEMS.

SO in the end, will it come to delete character?

It's gonna be frustrating to do that a char lives from day 1st.

Sigh*

60 days issue for you tops

I have lost venders a few times, it happens and you get back on your feet in no time.

[cubor]

60 days issue, you are right but also there is vendor count problem. IF system thinks that vendors are still exist then it wont allow us also place a new vendors if we reach max vendor count. On this case we must wait until vendor's maintenance fee will finish (which is 110 days I guess) then 30 days system warning time.

Well lets see, this is a beta and such things can happen.

And still, it's sad :(

[nee2earth]

.

, this is a beta and such things can happen.



Actually, we are still in ALPHA.

------------------------

Just sit tight gang.

TA will have an update eventually.

[Qui-larek]

60 days issue, you are right but also there is vendor count problem. IF system thinks that vendors are still exist then it wont allow us also place a new vendors if we reach max vendor count. On this case we must wait until vendor's maintenance fee will finish (which is 110 days I guess) then 30 days system warning time.

Well lets see, this is a beta and such things can happen.

And still, it's sad :(

Lot of ifs but will be a good test even if that seems a little harsh of a response its not intended to be

Its not the best situation but it all helps the great progression if TA has learned something new

[Ryjarob]

Just logged in and my one terminal vendor is present.

Thanks for the continued work and updates

[Gingah]

I am missing the following:

Kallachi Resources from Emberlene Emporium (-13 5622 naboo)
Gin Auto Sales from Emberlene Emporium (-21 5600 naboo,)

Both wookies in black ceremonial armor.

EDIT: The rest of the vendors in Orion Mall, Emberlene Emporium, S&S QuikStop, and nWo Gear Shop all appear to be intact.

[Patrikwa]

I cant login to the server, i can select my character but when i hit "next" it just sits in the loading screen and I have to force close the game, not sure it is related to the current issues but i thought i´d post it here anyway.
It might be relevant that I just started playing yesterday so my character is maybe 15 hours old in total so if there has been a reroll i guess the data for my character is from before it was even created?

[Aekzo]

I cant login to the server, i can select my character but when i hit "next" it just sits in the loading screen and I have to force close the game, not sure it is related to the current issues but i thought i´d post it here anyway.
It might be relevant that I just started playing yesterday so my character is maybe 15 hours old in total so if there has been a reroll i guess the data for my character is from before it was even created?

Are you trying to log in to TC Nova or Basilisk?

[Patrikwa]

Are you trying to log in to TC Nova or Basilisk?
Basilisk, which i assume is having some major problems atm :)

[Aekzo]

Depending on when your character was created, you may be trying to log in to a character that does not exist. As there have been no reports of toons poofing, I would suggest seeing what happens if you try to create one. Of course, if you get the "one per 24 hours" errors, then you'll be waiting for Monday to try again. It is not a fun first-time experience for Basilisk, but issues of this severity are, fortunately, somewhat rare but can and do happen.

[Patrikwa]

Depending on when your character was created, you may be trying to log in to a character that does not exist. As there have been no reports of toons poofing, I would suggest seeing what happens if you try to create one. Of course, if you get the "one per 24 hours" errors, then you'll be waiting for Monday to try again. It is not a fun first-time experience for Basilisk, but issues of this severity are, fortunately, somewhat rare but can and do happen.

Yeah that was my assumption as well so I tried creating another character but did get the "one per 24 hours" message which also means (as far as I understand) I now reset my timer so I will have to wait another 24 hours =(
Its not fun, sure, but I completely understand and Im extremely happy swgemu even exist, I just yesterday started searching for what even happened with SWG since i stopped playing back in 2005 and then I found swgemu, im still almost shaking with happiness that I can relive those days again :P

[leeta]

I am missing 2 npc (Human female Artisan vendor and Sullustan Misc loot male) vendors at 5982 3660 Polyandrium Tatooine

[Aekzo]

Patrikwa: Yup, any attempt create before that 24 hour counter rolls over exactly will reset to another 24. I like to call it 25 :) PS: Once you're created, if you need anything, just mail Eakzo in game (yeah, Eakzo is the toon); I apologize to any dyslexics around

I'm sure once TA has https://en.wikipedia.org/wiki/Turkish_coffee that we will be well on our way to a reasonable solution.

[cubor]

Patrikwa: Yup, any attempt create before that 24 hour counter rolls over exactly will reset to another 24. I like to call it 25 :) PS: Once you're created, if you need anything, just mail Eakzo in game (yeah, Eakzo is the toon); I apologize to any dyslexics around

I'm sure once TA has https://en.wikipedia.org/wiki/Turkish_coffee that we will be well on our way to a reasonable solution.

well look at where I live and I am sure this comes to my expertise!

If a cup of Turkish Coffee will solve all, I will send dozens to TA :)

Just mail me the delivery address :P

[susanmarblesoft]

Its not fun, sure, but I completely understand and Im extremely happy swgemu even exist, I just yesterday started searching for what even happened with SWG since i stopped playing back in 2005 and then I found swgemu, im still almost shaking with happiness that I can relive those days again :P

Once you get in the game, if you need anything, I will be happy to assist. I was once a new player here and people helped me. I'd like to do the same.

Message Coyote/Cadi in-game.

P.S.
I know it's not vendor-related but it was good to hear someone who loves the game trying to come back.

[Patrikwa]

PS: Once you're created, if you need anything, just mail Eakzo in game (yeah, Eakzo is the toon);

Once you get in the game, if you need anything, I will be happy to assist. I was once a new player here and people helped me. I'd like to do the same.

Wow, seems like a friendly community as well :)
My plan is to go all resource gathering/crafter, probably architect so If anyone has a nice little settlement I could join I would be happy to contribute with whatever i can.

[Fallon Noir]

As of Sunday morning, my 2 human vendors are still missing, and now there is no longer anything in my stockroom (which had previously been my comfort that they were still around somewhere).

Is there an update on the situation?

[nee2earth]

Is there an update on the situation?

See my 2 posts on Page 9.

Otherwise, your best bet is to just keep close tabs on this thread.

[ewach]

If vendors are in close proximity, you can withdraw sales, and even remove items from stockroom, of one vendor while accessing a different one.

Will that work with the invisible vendors?

If so, and the problem persists, those effected could at least redistribute their items on invisible vendors.

And, if you don't already have a vendor nearby, you should be able to place a new one and then gain access to your items.

[zazano]

Right after the most recent rollback this is what TA said in gen chat
"no more restarts are planned, if there are something missing we might attempt to recover tomorrow, but without rollbacks in a different way"

https://i.gyazo.com/d20ec40f37cf85fc864d3db8e8e42ef7.png

[IxeStarwind]

Right after the most recent rollback this is what TA said in gen chat
"no more restarts are planned, if there are something missing we might attempt to recover tomorrow, but without rollbacks in a different way"

https://i.gyazo.com/d20ec40f37cf85fc864d3db8e8e42ef7.png


That was 15 hours ago , not heard anything new since and many people still have the issue , hope its an easy fix ...

[ickz]

Pretty sure the rollbacks were the "easy fix". And now that they didn't work it won't be that easy anymore

[memelissa]

I'm missing 9 vendors on Naboo, -5675, 3107

[HujSkurwyszn]

Missing two two humanoid vendors at Squatch Mart. There are pretty old vendors, and were stocked with a lot of items crafted a couple of years ago. Not sure if the age of the vendors or items plays a part, but thought I would add that just in case. Thanks for the hard work, and I appreciate the staff working on this. One of the perils in playing on a Alpha test.................May the Force be with our Devs!

[cepeed]

the vendors in my guild hall on naboo are still there but their not working

[okie1952]

I have just noticed something about my 4 human vendors that are missing. They were my first vendors and were on line back when we were having problems with the counts on the vendors.( still counting items that had been sold) They did have newer items on them because I do seem to have to restock . I wonder if anyone else can remember if there missing vendors were from the same time. My Master Tailors vendors are all still there but she has had them less than a year.

[cubor]

Guys, its definetly frustrating, but main question for now is that:

Should we accept our vendors lost forever and place new ones?
or
Should we wait for some time more in order to TA might bring a solution?

For either of that we need a Estimated time of waiting.

So dear Devs, we know that you are doing your best. But we, as a market decisive group of Basilisk, please tell us that we should wait how long more?

Then we will deal our losses acording to the time you gave us.

For me, I am afraid to place a new weapon vendor in case of old ones come back and mixed up things much more.

[oddwan]

My 2 vendors are still missing. They are a Wook and a Rodian and have existed for quite some time. My oldest vendor is that original bartender droid and is still present. Shame it only sells my crap and not the good stuff, hehe. The items on the 2 lost vendors no longer show up in stockroom or sales...they are dead, Jim :(
Sorry for late posting but RL called me, so I have not been aware of events.
If it helps, my last listed sale was Friday evening 18th, at 23.13 GMT, so they were alive then.

[yemenmocha]

Appreciate all of the work from the staff.

Roughly half of the vendors in SCM and other malls and homes are still missing. I noticed server has been up for about 18 hours and please, please forgive me - but has there been an announcement about further rollbacks, or is this the way it is going to be? Truly sorry if I missed it. I'm puzzled as I see people playing as though everything is just going to go on from here, and the server has been up for 18 hours roughly.

I respect the difficulty in fixing problems and appreciate everything here. Like others, I don't want to do a lot of playtime if there is a likely future rollback yet again, and I'm incredibly skeptical that the current status with so many missing vendors is going to be the final status quo. Thanks.

[Huntres]

I have a question , since the vendors are still kinda there but just invisible does that mean if I tried to make more and hit my max it wouldnt allow me to create a new vendor ?

I have 8 vendors missing , between two toons still :(

[Huntres]

I have just noticed something about my 4 human vendors that are missing. They were my first vendors and were on line back when we were having problems with the counts on the vendors.( still counting items that had been sold) They did have newer items on them because I do seem to have to restock . I wonder if anyone else can remember if there missing vendors were from the same time. My Master Tailors vendors are all still there but she has had them less than a year.

Yup , my new vendors (3) ive placed in the last less then 6 months are there , the 8 that ive had for probably 1 to 3 plus years are gone .

[TheAnswer]

The vendors and items are not deleted from the database, they are just failing to load at server startup. The problem is the info of exactly where the vendors were is probably lost, but the items are not.

Ill be analyzing the data more in depth for the next couple of days and come up with a solution to recover them, most likely spawn all the missing vendors in a common place where the owners can go and retrieve them.

EDIT: That is if everything goes as planned and there are no other corruptions in the data...

[Qui-larek]

TA, don't forget its Christmas mate, no need to rush.

[Oaken]

TA, don't forget its Christmas mate, no need to rush.

Yup! Enjoy the holidays before trying to fix and please everyone here.

Its alpha still so these types of issues will continue to happen.

[Huntres]

The vendors and items are not deleted from the database, they are just failing to load at server startup. The problem is the info of exactly where the vendors were is probably lost, but the items are not.

Ill be analyzing the data more in depth for the next couple of days and come up with a solution to recover them, most likely spawn all the missing vendors in a common place where the owners can go and retrieve them.

EDIT: That is if everything goes as planned and there are no other corruptions in the data...

Thanks TA you're the best and we all appreciate you working on it , those of us with vendors :)

[savacc]

Yup , my new vendors (3) ive placed in the last less then 6 months are there , the 8 that ive had for probably 1 to 3 plus years are gone .Same with mine

[savacc]

The vendors and items are not deleted from the database, they are just failing to load at server startup. The problem is the info of exactly where the vendors were is probably lost, but the items are not.

Ill be analyzing the data more in depth for the next couple of days and come up with a solution to recover them, most likely spawn all the missing vendors in a common place where the owners can go and retrieve them.

EDIT: That is if everything goes as planned and there are no other corruptions in the data...Did Kyle code vendors with "vendor pick up" abilities? Currently, if a vendor has items on it, it can not be moved.

[wladskom]

missing my 3 naboo vendors :(

[Aekzo]

The vendors and items are not deleted from the database, they are just failing to load at server startup. The problem is the info of exactly where the vendors were is probably lost, but the items are not.

Ill be analyzing the data more in depth for the next couple of days and come up with a solution to recover them, most likely spawn all the missing vendors in a common place where the owners can go and retrieve them.

EDIT: That is if everything goes as planned and there are no other corruptions in the data...

Thank you for taking the time to give us a more precise explanation of the problem. As one for ludicrous levels of technical detail, it relieves much of my frustration at not understanding more about the issues. I look forward to seeing what you come up with. I will be working through Christmas on a new contract; it's so nice without the usual interruptions, if that is your choice :) It's my favorite part of the holidays, getting things done.

[Vlada]

TheAnswer is gonna try some coding gymnastics to try to bring back missing vendors, or at least spawn them long enough so merchants can retrieve their goods. But, there is no guarantee it will work and since its anything but an easy task it might take days.

[okie1952]

Thank you TA and Vlada ! I like others feel Like there is no hurry it is the holidays. I will be here when it is all figured out and if for some reason it can not be fixed I will keep on Crafting ! Thossa Master Architect "Golden Sands"

[TheAnswer]

Did Kyle code vendors with "vendor pick up" abilities? Currently, if a vendor has items on it, it can not be moved.

It doesn't matter how it was/is coded, its our code and we can edit/lift restrictions for special cases whenever we want, the only important thing is the data to be in the database.

[aslakbe]

BTW: When you figured out this and had some nice relaxing days: It seems like Theed SP is out of order and at least some of the other Space Stations does not show the incoming shuttle Animation (But works anyway).

[Poobacca]

It doesn't matter how it was/is coded, its our code and we can edit/lift restrictions for special cases whenever we want, the only important thing is the data to be in the database.

If the vendors and items are in the database, but their locations are not (any longer), wouldn't it be true that rolling it back further could reestablish those locations? Perhaps to the last (normal) server restart?

Also, in the past, around the last pub, didn't we have the same problems with vends and shuttles? If so, whatever the cause and fix was, shouldn't it be able to work again?

[TheAnswer]

If the vendors and items are in the database, but their locations are not (any longer), wouldn't it be true that rolling it back further could reestablish those locations? Perhaps to the last (normal) server restart?

Yes and no. There is a limit to the point in time where we can rollback to, we have already rolled back to the point where we think is the safest for the data to be consistent, any further might create more problems and issues that wouldnt make it worth it.

Before doing the rollbacks we made a backup of the entire database and in the next days we will try to transfer the data to a separate machine and try a more aggressive rollback on it. This takes quite a lot of time considering we are talking about 400GB datasets. There is a possibility that we can rollback the data to a point where we can recover the positions and transfer only the position data back to basilisk, but its a far fetched possibility at this point.

In case that fails what we will attempt is to move all the vendors to a specific location as I described in an earlier post.

[37machine]

I lost seven out of ten vendors--the others are there as if nothing happened. But I trust that the SWGEMU staff can handle this. If not, we'll have fun rebuilding :D

[Ajaxxx]

Good luck with this one TA.

I've a total of 13 humanoid vendors missing from my GH, with around 10,000 items. Pretty sure all were created with the changes to Merchant in Pub 6? :-(
However, my additional storage vendors appear to be ok. All non humanoid, same building, but diifferent room.

[Farelli]

As I said earlier in the thread, I commend all of you guys for communicating everything so clearly. I know as an IT support provider that it can be challenging to provide consistent, up-to-date information in an emergency. Well done.

To the people who have had vendor difficulties, I also commend you for your patience. This thread has really shown a sense of an SWGEmu team and stands as a memorial to the community we have here and the common goal we all share.

[Joeycerelli]

I'm missing the following Mon Cal species vendors:
Lewt and Dropoff vendor at the WP in my sig - This one was located inside of Rue Des Diables
All three of the weapon/CM vendors in my sig - these were located outside of Rue Des Diables

[ipalla]

Vendors missing (14) in RiverView Dantooine Mall. wp 516 -6717

[Onilwyn]

1 of my 2 are missing, but a few guildies are missing out of Emberlene's Mall on Naboo. City has most of it's trainers missing too but it says I cannot redrop them.

Thank you all for the updates and your hard work.

[Poobacca]

For sake of clarity, are you devs asking everyone to post here which vendors are missing so you can spawn them later? Or is it easy to pick out the vendors with missing wps from the database, rez them from vendor heaven at a cloner, then tell everyone who lost one to pick up their stuff?

[Thrax989]

The vendors and items are not deleted from the database, they are just failing to load at server startup. The problem is the info of exactly where the vendors were is probably lost, but the items are not.

Ill be analyzing the data more in depth for the next couple of days and come up with a solution to recover them, most likely spawn all the missing vendors in a common place where the owners can go and retrieve them.

EDIT: That is if everything goes as planned and there are no other corruptions in the data...

Keep up the good work TheAnswer Happy Holidays.

[ahoki]

well... I was doing Christmas parties x 3 this weekend and went to see the movie tonight. so I have missed some of the excitement. Catching up a bit here.....

missing 6 vendors in Tempest but my vendors in scm mall seem to have made it.....OKIE INC took a hit for sure...... all in the name of the Game we are trying to get finished.

Good luck to all that are missing stuff.... if we have to rebuild we will..... one step at a time for the TEAM and we are behind you guys all the way no matter the outcome.

BOOMER SOONER!! MERRY CHRISTMAS N HAPPY NEW YR!

[Cherokaa]

All of my 5 Wook vendors at the waypoint in my sig are gone. I have another two at SCM which may or may not be there - I haven't been able to get to Coronet to confirm and I'm afraid to do anything in game lest it get wiped.

I do have one terminal vendor at the waypoint in my sig which is still there, just the NPC vendors are affected.

[TheAnswer]

For sake of clarity, are you devs asking everyone to post here which vendors are missing so you can spawn them later? Or is it easy to pick out the vendors with missing wps from the database, rez them from vendor heaven at a cloner, then tell everyone who lost one to pick up their stuff?

No, we don't need the positions of the missing vendors, its "easy" to pick the missing vendors from the database because they are the ones that have a "null" zone attribute.
But info like, when was the vendor placed, was it a NPC one or a terminal would be helpful to find a pattern. So far it seems to only have affected old NPC vendors that were placed prior publish 7/6/?

More info on exactly what publish would be helpful.

Thanks

[retto]

im missing 6 of my 7 vendors from 2 merchant toons .. most of them have been around for ages . im going to say pre 6 ? humans and rodians
corelia and naboo ..

[Bumbi]

I have (had) 2 NPC vendors in SCM.

Missing: The Publish 5 vendor. Created in October 2014.
Still there: The Publish 7 vendor. Created in September 2015.

[whisoo]

I'm missing two NPC (human) vendors, both definitely created before Publish 6

More recent ones are fine.

[Asly]

I am missing 4 vendors a human in a house at waypoint -6041 -946, Wookie in my guild hall -5834 -938, a human -6106 -906 and twi'lek -6105 -906 inside of Penumbra Mall on Corellia. All are older vendors as well placed Pub 5 and Pub 6

[cubor]

all 3 missing ones are zabrak NPC and more than 2 years old. So I guess before Pub 6?

[Fred G]

All 4 of my missing NPC vendors were created 2+ years ago so that was before publish 6 I believe. I feel like I can rebuild and regroup my business, losing the vendor will be a set back with the loss of crafted items, am reluctant to start crafting to fill a new vendor to have it wiped out with a rollback.

Think I will wait and see what the New Year brings, if things are stable by then I will begin the rebuild. As it is some of my vendors are still around, either terminals or post publish 7. Swoops. Stim-Packs and Wound-Packs left.

TC's Mercantile Dantooine -1011 2467

[leeta]

2 missing vendors, both NPC (One human female, one Sullustan Male.) I started playing in september 2014 not long before publish 6. I cant say for sure when the vendors were placed - my guess would be that one was placed before Pub 6 and one afterwards but I could be wrong.

[ahoki]

No, we don't need the positions of the missing vendors, its "easy" to pick the missing vendors from the database because they are the ones that have a "null" zone attribute.
But info like, when was the vendor placed, was it a NPC one or a terminal would be helpful to find a pattern. So far it seems to only have affected old NPC vendors that were placed prior publish 7/6/?

More info on exactly what publish would be helpful.

Thanks

It IS the older vendors....

[Poobacca]

I am not missing any of my vends. My oldest vend is about 1.5 years old at SCM. I only have wook vends. None of the vends had anything in the stockroom.

[othsaruna]

The only vendor I am missing was an old one. An NPC Twi'Lek. All my recently placed vendors are still there. Also, on Saturday, I could see the items on the missing vendor from a different vendor. However, I can no longer see any of those items as of yesterday.

[danishv]

when is the rollback coming?missing all my vendors in my mini mall.

[caveshmoe2]

My older NPC Twilek vendors are missing - terminal one of same age is fine ( all 2+ years or more). Enforced crafting break is probably good for the holidays ? Good luck with the fix gentlemen, I don't look forward to reloading a new vendor, but I guess I could update their outfits or something when this gets resolved.....

[barndweller]

-CS- Arms and drops vendor - Female Twilek - Placed just prior to pub 6 I believe.

Thanks for all the updates and work you are putting in on this!

[tunz]

Missing 1 npc vendor called storage an old one from pub 6 I think! Way point Dantooine 5485, -3017 ish. Thanks for all the hard work with the emu and this issue

[eb59]

Is this effecting the No Shuttle issue too? Theed shuttle "works" but no "shuttle". No biggie but yesterday, shuttle didn't work at all. Same for Cnet

[FrankLoon]

To the T-Shirt Shoppe owner who made us the ''I Survived The Great Vendor Purge of 2015'' last time... We might need your help this time around too. And make extra orders for the ''Slit Wrists'' edition. This Purge is no joke this time. :|

[BEERsho]

Looks like it may be affecting trainers also. Gorath on Tattooine is missing all the entertainer ones right outside the baby doll bantha cantina. And only two (ranger and pikeman) are visible by city hall. Medical trainers are also accessible.

[ewach]

Looks like it may be affecting trainers also. Gorath on Tattooine is missing all the entertainer ones right outside the baby doll bantha cantina. And only two (ranger and pikeman) are visible by city hall. Medical trainers are also accessible.

Check again on those. I thought they were missing last night, but after hard logging, they were still there.

[Alkalli]

Anyone else having problems getting into the server?

[ewach]

Yes, it's not just you. Server status says it's up, but can't login either.

[weedie]

Anyone else having problems getting into the server?
Looks like it's down (http://www.swgemu.com/forums/showthread.php?t=174066)

[Jaws]

Honestly not trying to salt wounds, but give more data points. All of my vendors, placed in pub 6 and also pub 7 are up and running fine (I/O on tatooine). All vendors have all items.

In the I/O - the shuttle is invis. though, and I bet larek put it down a dog's age ago. Interestingly, all his trainers, which he lost and had to replace because he forgot to stock his treasury about 2 mo. ago, ARE visible.

Thanks for the work you're having to pour into this one guys. Honestly - don't ruin your christmas (holidays?) for us SWG nerds.

[Takhomasak]

hm. I placed my shuttle in Sept '15, it's fine. I placed my vendor in Feb '15, it's fine. looking at people's posts it seems it's older stuff that's poofing... maybe there's some little line somewhere that puts a max size on the database... and it's cropping the list

[Aso]

I wish the SWGEmu Dev team well in fixing this. Berkeley DB scares the hell out of me, and rightly so.

[sapbucket]

This is beginning to remind me of an HBO show titled, "The Leftovers"...

[stilgarfett]

Almost all trainers in LtR are also still missing. The ones placed before pub 6 are gone and the ones placed since then are ok.

[Shovelhead]

Just wipe it all and let us all start over before Jedi show up.

[BigQEd]

I wish the SWGEmu Dev team well in fixing this. Berkeley DB scares the hell out of me, and rightly so.
WHAT? BERKELEY is flawless! SWGEMU never has issues with Berkeley... and doesn't rollback due to DB issues.


p.s. let us know if you need help recovering data... we have learned the HARD way how to recover from Berkeley DB issues (eventhough we have been told Berkeley isn't an issue and it's pure awesome-sauce.

p.s.s. dannuic, I miss you...

[icci]

Some info on the vendors I lost:

character wandai:
female twilek vendor: Clothes QM, first sale at 19-07-13 5:42
female twilek vendor: Wook and Itho garb QM, first sale at 12-11-13 5:33
female twilek vendor: Bio Clothes QM, first sale at 1-10-2013 4:17

character laria:
female twilek vendor: Pharma QM, first sale at 15-07-13 5:05
female twilek vendor: Food and Drink QM, first sale at 18-07-13 2:22

all vendors wear a twilek lekku wrap, patterned slip dress and dress slippers

all vendors in medium Naboo house at -2692 -4603, Naboo

last time most (if not all) items were offered to the vendors: 22-11-2015

Hope this helps.

I really appreciate all the efforts you guys make to enable us to play the game we love!
/cheer

[codyscafe7]

So.... another rollback?? It's making it extremely difficult to start a character on this server seeing as saved data is limited to one day

[Vlada]

So.... another rollback?? It's making it extremely difficult to start a character on this server seeing as saved data is limited to one day

What makes you think we will do another rollback?

[retto]

What makes you think we will do another rollback?

a full wipe sounds much better .. even harder to make a new toon then !!!

[Aekzo]

a full wipe sounds much better .. even harder to make a new toon then !!!

Shhhh, if they wipe, GanjaMan will come back, and there will be no more faction bases :(

[Vlada]

a full wipe sounds much better .. even harder to make a new toon then !!!

I always full wipe.

[retto]

Shhhh, if they wipe, GanjaMan will come back, and there will be no more faction bases :(

ganjaman ! please come home !!

[codyscafe7]

What makes you think we will do another rollback?

Seems like that's the general consensus considering bugged vendors, starports, etc. Grinded hard before the last rollback and even harder before this shutdown-- definitely feeling in the dark.

[retto]

the general consensus is usually right on the money .. you guys always know just whats going on ...

[codyscafe7]

the general consensus is usually right on the money .. you guys always know just whats going on ...

Sarcasm and all, I'd assume a bigger problem when a rollback doesn't fix the issue at hand.

[sailorbard]

Question.. after a long hiatus from the game, I decided to come back friday and start a fresh combat character, in the middle of all the rollback. I'm curious as to if my new character (or indeed, any of them) will still be there when the server comes back up.

[retto]

well from whats been said TA is trying to bring the vendors back . sounds like theyre done rolling back ..
TA will either get the vendor mess fixed or he wont ..

less sarcasm this time .. sorry

[codyscafe7]

Question.. after a long hiatus from the game, I decided to come back friday and start a fresh combat character, in the middle of all the rollback. I'm curious as to if my new character (or indeed, any of them) will still be there when the server comes back up.

For the last rollback I found myself a couple of skill trees back.

My advice? Assume the worst and you won't be let down. But honestly it seems there's a larger underlying issue here.


well from whats been said TA is trying to bring the vendors back . sounds like theyre done rolling back ..
TA will either get the vendor mess fixed or he wont ..

less sarcasm this time .. sorry

All good, I understand everyone's frustration. IMO I don't see the team letting the vendor mess fester-- it'll get fixed one way or another whether it be with a rollback or using The Force.

[Ralrykk]

No biggie, at least I will be forced to wrap some xmas gifts and maybe even find time to see SW the force awakens. :)

[TheAnswer]

WHAT? BERKELEY is flawless! SWGEMU never has issues with Berkeley... and doesn't rollback due to DB issues.


p.s. let us know if you need help recovering data... we have learned the HARD way how to recover from Berkeley DB issues (eventhough we have been told Berkeley isn't an issue and it's pure awesome-sauce.

p.s.s. dannuic, I miss you...

We have never had issues with berkeley, and actually it saved our asses lots of times because of the ability to rollback to any point in time.

This is bug is in our own code.. but you keep blaming your mistakes on BDB, (a database that has been in production for more than 20 years in thousands of projects).

[sailorbard]

oh, believe me, I agree with you. I'm more concerned about the health of the server than anybody's characters

[Vlada]

Question.. after a long hiatus from the game, I decided to come back friday and start a fresh combat character, in the middle of all the rollback. I'm curious as to if my new character (or indeed, any of them) will still be there when the server comes back up.

If you created it a minute or two before server went down, it might not be.

[sailorbard]

Eh, no big, I only had like brawler up to 2/1/1/2 and scout up to 0010 so an hour or two lost at most.

[ahoki]

you guys are worried about toons u created LAST weekend? geeeeeeze people grow up......

no one cares what u lost or the precious xp u were robbed..... the issue needing fixed is the most important thing for the future.....eyes on the prize folks.

I live in Oklahoma, when the F5 hits the town we rebuild it.... not one person whines

[Shovelhead]

Its funny now in Cnet starport if you click on the 3P0 travel droid he tells you that the shuttle has been destroyed by terrorists.

[retto]

you guys are worried about toons u created LAST weekend? geeeeeeze people grow up......

no one cares what u lost or the precious xp u were robbed..... the issue needing fixed is the most important thing for the future.....eyes on the prize folks.

I live in Oklahoma, when the F5 hits the town we rebuild it.... not one person whines

its all about perspective .. i think the guys who just made new toons care more about them than if youre getting vendors full of acklay bones back or not ..
also , no one whines ? i call shenannigans on that one bro ..

[zazano]

all teh space ports are down :(

[sailorbard]

bas is down per the launcher

[FrankLoon]

Yeeeeeeeeeeeah... Not happenin' today, Jim.

[retto]

that was a glorious 11 seconds of playtime !!

[oddwan]

Corellia seems a little barren of shuttleports right now. Only the newest 3 are still named and available it seems. Ours is still sat there in the city, but not named on map (just as Generic "shuttleport") and not usable. Seems a little reminiscent of the merge when all older cities got destroyed.

[cubor]

well please do not forget the most important part.

The guys who develop this game for us, they are doing that for the love of community and for the love of Star Wars Galaxies. The Best MMORPG ever.
They don't take monthly subscription fees, fat salaries, ANY kind of profit.

They are doing that for us and for fun.

And none of us has the right to demoralize them over some bugs or errors or simple losses.

I lost more than 2000 item, tons of enhanced weapons worth hundreds of millions and months of hard working other goods and...

...I dont care a bit even!!

If they can fix it then they can. If not, we will start over.

This is SWG guys. Please show some respect to the game and the peoples who try to relive it for us.

[Aekzo]

Now that's proper turkish coffee talking. Cheers! :)

[sailorbard]

Indeed, much respect to Vlada and everybody who puts time in twiddling the bits to bring us this beautiful trip down memory lane.

[oddwan]

I don't think anyone is showing disrespect in the thread. We all understand that there is a glitch in code somewhere, it is holiday season, and if the server even needs to be closed for a day or two while the problem is sorted...I think we would all be good with that. Personally, I was just posting a fact about shuttleports, and comparing the age aspect of what seems to have happened. I hope everything goes ok and speedily - for the Dev's sake :)

[Joebob]

well please do not forget the most important part.

The guys who develop this game for us, they are doing that for the love of community and for the love of Star Wars Galaxies. The Best MMORPG ever.
They don't take monthly subscription fees, fat salaries, ANY kind of profit.

They are doing that for us and for fun.

And none of us has the right to demoralize them over some bugs or errors or simple losses.

I lost more than 2000 item, tons of enhanced weapons worth hundreds of millions and months of hard working other goods and...

...I dont care a bit even!!

If they can fix it then they can. If not, we will start over.

This is SWG guys. Please show some respect to the game and the peoples who try to relive it for us.

Exactly, we've been waiting years and a little setback or even a full wipe is nothing compared to the gift these guys have given us with a functional game we love.

Edit: not that they're going to wipe just saying.

[sailorbard]

Sad part is, i still remember the day the NGE hit. dozens of vet players sitting in Tatooine cursing out anybody who rolled a jedi, often taking it totells, or following them around and killing anything near them so they couldn't XP. hell, my sever had a concerted effort for a while to farm any and all saber crystal or robe-dropping mobs and putting them up for far more than any new player could get.

[Huntres]

well please do not forget the most important part.

The guys who develop this game for us, they are doing that for the love of community and for the love of Star Wars Galaxies. The Best MMORPG ever.
They don't take monthly subscription fees, fat salaries, ANY kind of profit.

They are doing that for us and for fun.

And none of us has the right to demoralize them over some bugs or errors or simple losses.

I lost more than 2000 item, tons of enhanced weapons worth hundreds of millions and months of hard working other goods and...

...I dont care a bit even!!

If they can fix it then they can. If not, we will start over.

This is SWG guys. Please show some respect to the game and the peoples who try to relive it for us.


Who is this being directed to ? I dont see anyone being rude to anyone here and I think we all know they do this for free and many posts have thanked them for doing it !

In saying that I have lost many many items myself 8 vendors full , and no I dont care about items , I do care about the time spent making them , sorry but 4 socketed stuff is a pain in the butt lol , so I do care , but if they cant fix it I will rebuild it , no complaining or whining , it is what it is, and knowing the community here thats exactly what people will do .
People are reporting what they see , vendor situation and what not , that is what TA has asked us to do .

[shilo]

I lost three vendors in the North Tyrena Galleria in Satellite City. Two weapon vendors, and a resource vendor. However, My loot and grenade vendors in the SCM are still there.

[ahoki]

its all about perspective .. i think the guys who just made new toons care more about them than if youre getting vendors full of acklay bones back or not ..
also , no one whines ? i call shenannigans on that one bro ..

im smart enough not to load a vendor w acklay bones and high end loot lol

catch up

[ahoki]

Who is this being directed to ? I dont see anyone being rude to anyone here and I think we all know they do this for free and many posts have thanked them for doing it !

In saying that I have lost many many items myself 8 vendors full , and no I dont care about items , I do care about the time spent making them , sorry but 4 socketed stuff is a pain in the butt lol , so I do care , but if they cant fix it I will rebuild it , no complaining or whining , it is what it is, and knowing the community here thats exactly what people will do .
People are reporting what they see , vendor situation and what not , that is what TA has asked us to do .

obviously u havent read the whole thread if you cant find anyone trolling and being turd faces

[Huntres]

obviously u havent read the whole thread if you cant find anyone trolling and being turd faces

Or maybe I choose not to see the bad and see the good instead which btw there was more then the negative ........why acknowledge the trolls and turd faces :P