Vlada
07-17-2014, 09:35 PM
Support ticket system
07/17/2014
The SWGEmu Taff
Support ticket system
Our Support (ticket) System is not receiving email responses, so even though users are able receive our replies to their tickets by email, they will not be able to respond by email, or we wont receive their reply to be exact. Users will have to log into the Support System to reply back to their tickets.
Once again, DO NOT reply to your tickets via email, we are not receiving your replies. Instead DO log in to the Support and leave your reply that way.
We apologize for this inconvenience and we hope we will be able to get this fixed soon.
~The SWGEmu team
07/17/2014
The SWGEmu Taff
Support ticket system
Our Support (ticket) System is not receiving email responses, so even though users are able receive our replies to their tickets by email, they will not be able to respond by email, or we wont receive their reply to be exact. Users will have to log into the Support System to reply back to their tickets.
Once again, DO NOT reply to your tickets via email, we are not receiving your replies. Instead DO log in to the Support and leave your reply that way.
We apologize for this inconvenience and we hope we will be able to get this fixed soon.
~The SWGEmu team