Results 1 to 6 of 6

Thread: Live support launch and IRC #support channel closing

  1. #1
    Retired SWGEmu Moderator Sekie's Avatar
    Join Date
    Aug 2007
    Location
    Florida
    Posts
    726
    Play Stats
    Inactive

    Live support launch and IRC #support channel closing

    Live support launch and IRC #support channel closing

    10/20/2012
    The SWGEmu Team




    Live support launch and IRC #support channel closing - 10/20/2012



    As part of our ongoing effort to improve our services, we are proud to announce that the testing period of our Live support is finally over. On Saturday October 20th, 2012 we will be shutting down IRC #support channel and moving our support full time to our live support (https://support.swgemu.com).


    We hope that those used to our IRC support wont be inconvenienced too much by this change, and if any of you are still not familiar with our Live support and ticket system, some basic instructions can be found here: How to use SWGEmu Live Support.


    Thank you for your understanding and continuous support.



    ~The SWGEmu Support team

  2. #2
    Senior Member Zop's Avatar
    Join Date
    Aug 2007
    Posts
    1,617
    Play Stats
    Inactive
    This is a great update.

  3. #3
    Junior Member Nena's Avatar
    Join Date
    Jun 2012
    Location
    Finland
    Posts
    205
    Play Stats
    Inactive
    Is the chat yet working or will it start working tomorrow?

  4. #4
    Retired SWGEmu Staff KarlDeux's Avatar
    Join Date
    Feb 2007
    Location
    Zaragoza (SPAIN)
    Posts
    281
    Play Stats
    Inactive
    Quote Originally Posted by Nena View Post
    Is the chat yet working or will it start working tomorrow?
    The chat is fully operative.
    KarlDeux
    Retired SWGEmu Staff

    Karldeux@swgemu.com | EmuIrc | Install SWGEmu
    SWGEmu -e- Support
    SWGEmu is a non-profit, open source community project.

  5. #5
    Member
    Join Date
    Jul 2013
    Posts
    467
    Play Stats
    Inactive
    Quote Originally Posted by Imran520 View Post
    It is good to Live support chanel launch and IRC #support channel closing. But some people disagree from this.
    hey friend, just a tip. check the dates before replying to threads unless it is a releveant addition to the discussion. just helping

  6. #6
    SWGEmu Admin
    Join Date
    Feb 2012
    Location
    Arkansas, USA
    Posts
    2,245
    Play Stats
    Inactive
    This was before we got the system we are using now. We are not closing we just uploaded a new program for Support.

    ***This Post was in 2012***


    SWGEmu is a non-profit, open source community project.
    niffer@swgemu.com / Discord: Niffer#1797/ Discord
    Submit a ticket

Thread Information

Users Browsing this Thread

There are currently 3 users browsing this thread. (0 members and 3 guests)

     

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts