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Thread: Live support launch and IRC #support channel closing

  1. #1
    Retired SWGEmu Weekly Updates Guy Sekie's Avatar
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    Live support launch and IRC #support channel closing

    Live support launch and IRC #support channel closing

    10/20/2012
    The SWGEmu Team




    Live support launch and IRC #support channel closing - 10/20/2012



    As part of our ongoing effort to improve our services, we are proud to announce that the testing period of our Live support is finally over. On Saturday October 20th, 2012 we will be shutting down IRC #support channel and moving our support full time to our live support (https://support.swgemu.com).


    We hope that those used to our IRC support wont be inconvenienced too much by this change, and if any of you are still not familiar with our Live support and ticket system, some basic instructions can be found here: How to use SWGEmu Live Support.


    Thank you for your understanding and continuous support.



    ~The SWGEmu Support team

  2. #2
    Senior Member Zop's Avatar
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    This is a great update.

    Drop off Vendor: -235 -5668 Corellia - Zops Things and Stuff

  3. #3
    Junior Member Nena's Avatar
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    Is the chat yet working or will it start working tomorrow?

  4. #4
    Retired SWGEmu Staff KarlDeux's Avatar
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    Quote Originally Posted by Nena View Post
    Is the chat yet working or will it start working tomorrow?
    The chat is fully operative.
    KarlDeux
    Retired SWGEmu Staff

    [email protected] | EmuIrc | Install SWGEmu
    SWGEmu -e- Support
    SWGEmu is a non-profit, open source community project.

  5. #5
    Quote Originally Posted by Imran520 View Post
    It is good to Live support chanel launch and IRC #support channel closing. But some people disagree from this.
    hey friend, just a tip. check the dates before replying to threads unless it is a releveant addition to the discussion. just helping

  6. #6
    CSR/EC Leader
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    This was before we got the system we are using now. We are not closing we just uploaded a new program for Support.

    ***This Post was in 2012***


    SWGEmu is a non-profit, open source community project.
    [email protected] / IRC: Sniffer or Niffer
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    | mIRC Guide | Submit a ticket

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