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Thread: Logon server offline - 09/26/2013

  1. #1
    Lead Moderator - On Leave Vlada's Avatar
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    Logon server offline - 09/26/2013

    Logon server offline

    09/26/2013
    The SWGEMu Staff



    EDIT:

    WE ARE BACK ONLINE!!!




    Logon server offline - 09/26/2013


    Our logon server is currently offline, it is a server side issue so we really don't know how log this downtime will last. Please be patient, any and all updates on logon server status will be posted here.

    We apologize for this inconvenience and thank you for your support.



    ~The SWGEmu Staff
    Last edited by Vlada; 09-26-2013 at 01:52 PM.

  2. #2
    Dedicated Viaron's Avatar
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    How log it will last?
    Viaron
    Retired Fired SWGEmu Staff

  3. #3
    Retired SWGEmu Staff
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    a very log log time
    Glenac Smodre
    QA-RetiredEuro-Infinity 2003-2009
    Euro-Farstar 2009-2010

  4. #4
    Lead Moderator - On Leave Vlada's Avatar
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    Looks like its fixed.

  5. #5
    It seems that some of us are still having issues -- getting erroneous 'Wrong Password' when trying to login to game, forum logout/login is ok.

    Is there some action we can or need to take on our ends to correct this (have already restarted computer and network hardware), or does something need to happen server side?
    || Remnants of SYN || 4100, -4600 Dantooine ||
    || Bria Born 2003 || Formerly Mayor of Syn City, Talus ||


  6. #6
    Senior Member VE_Strange's Avatar
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    it worked fine for me just now. Two toons logged in, business as usual
    Strangeone -Master Architect
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  7. #7
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    I'm getting "Wrong password" errors as well. If it's something on my end I'd love to know how to fix it.

  8. #8
    Senior Member VE_Strange's Avatar
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    the only fix that I know of would be to reset your password here on the forums, do a hard log, maybe a reboot of your comp to erase any temp files, and try again.
    Strangeone -Master Architect
    Kenadie - Master Armorsmith
    Stranged - Master Ranger
    Guild - <ISR>
    Vendors: -6092 2879 Naboo

  9. #9
    The reset worked.

    Thanks Strange!

    Thanks SWGEmu Devs & Support!
    || Remnants of SYN || 4100, -4600 Dantooine ||
    || Bria Born 2003 || Formerly Mayor of Syn City, Talus ||


  10. #10
    Quote Originally Posted by jundan_tresko View Post
    The reset worked.

    Thanks Strange!

    Thanks SWGEmu Devs & Support!
    at this account not the other account everything works fine
    alone elace2 writes it "wrong password" new password didn't work , password change in the forum not working

    sorry for my bad english is online translator

  11. #11
    Lead Moderator - On Leave Vlada's Avatar
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    When you get a wrong password error just change your password here on forums.

  12. #12
    I tried second time it does not work

    I get a new password by e-mail that works
    I can login to the forum but not in the game

    change own password in the forum does not work

  13. #13
    Lead Moderator - On Leave Vlada's Avatar
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    Here is what you need to do when you reset it:
    1. Log off forums and close all game clients
    2. Reset password
    3. Wait 10 minutes
    4. Log on our forums
    5. Attempt to change your password from settings
    6. Try the game
    7a. If you get a wrong pass message wait for another 10 minutes and try again. Or try a different browser. If it fails come to our live support.
    7b. If you are able to log in game... Have fun.

  14. #14
    Thanks Vlada
    now it works

  15. #15
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    Took some faffing about with the password system but it worked. Thanks Vlada!

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