Vendors disappearing and possible Basilisk Rollback
December 19th, 2015
Vendors disappearing and possible Basilisk Rollback - 12/19/15
Well something got messed up pretty bad. Unfortunately bunch of vendors, shuttleports and starports went poof. While we are investigating the issue, we are making backups and trying to find the underlying cause. At the moment the worst case scenario would be a rollback. If that happens, and we are hoping it wont have to come to that, all characters created in the last few hours, all items looted or crafted, all XP gained, all skill boxes trained, pretty much everything you've done after the last backup, will no longer exist in the database, and for all intents and purposes will be gone.
Rest assured that we are trying to resolve this as painlessly as possible, and we will do everything in our power to avoid item or character loss.
Backing up the server takes approximately 90 minutes and a reboot will take a few hours on top of that, so we are looking at 4 hours downtime at least. Of course, in situations like this its very difficult to predict how long it might take and how many restarts might be needed.
Thank you for your patience and support.
~The SWGEmu Team