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Thread: Vendors disappearing and possible Basilisk Rollback

  1. #1
    Lead Moderator Vlada's Avatar
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    Vendors disappearing and possible Basilisk Rollback

    Vendors disappearing and possible Basilisk Rollback

    December 19th, 2015
    SWGEmu Staff




    Vendors disappearing and possible Basilisk Rollback - 12/19/15


    Well something got messed up pretty bad. Unfortunately bunch of vendors, shuttleports and starports went poof. While we are investigating the issue, we are making backups and trying to find the underlying cause. At the moment the worst case scenario would be a rollback. If that happens, and we are hoping it wont have to come to that, all characters created in the last few hours, all items looted or crafted, all XP gained, all skill boxes trained, pretty much everything you've done after the last backup, will no longer exist in the database, and for all intents and purposes will be gone.

    Rest assured that we are trying to resolve this as painlessly as possible, and we will do everything in our power to avoid item or character loss.

    Backing up the server takes approximately 90 minutes and a reboot will take a few hours on top of that, so we are looking at 4 hours downtime at least. Of course, in situations like this its very difficult to predict how long it might take and how many restarts might be needed.

    Thank you for your patience and support.


    ~The SWGEmu Team
    Last edited by Vlada; 12-19-2015 at 06:50 PM.

  2. #2
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    Thanks for the heads up and update on this.

  3. #3
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    LOL wait how far are u rolling this back?
    Vendor WP: Outside of Coronet 1024 -5495 vendor offer to any vendor blacklist: Weldit.Zazano

  4. #4
    Newbie dfink's Avatar
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    Thanks for the informations! It's pretty amazing what are you guys doing for us :-)
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  5. #5
    Junior Member cubor's Avatar
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    this is what I love here.

    No needless excuses, no bending facts or etc. just the facts!

    Thanks for the information Vlada.

    We all count on your team
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  6. #6
    Dedicated Reano's Avatar
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    A rollback is not nearly as bad as it could have been. Thanks for the update.

  7. #7
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    Well said, Cubor.

    Hope you guys get it fixed. No rush on this, we'd rather wait a few more hours and have it done right rather than have it brought up sooner and there still being issues with it.

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    Thanks for the heads up, shall get ready for the moaning faction of the community to inform us of the ultra rare loot drops they lost lol

  9. #9
    Thanks for the detailed update.

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    Thanks for the update and the hard work in restoring the server
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  11. #11
    Lead Moderator Vlada's Avatar
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    Quote Originally Posted by papilove View Post
    LOL wait how far are u rolling this back?
    Worst case scenario, we could be looking at a 10 hour rollback.
    Last edited by Vlada; 12-19-2015 at 07:32 PM.

  12. #12
    Well .... I have been in IT for about 18 years. I ALWAYS figure out how long it takes to complete a task, then I multiply x2. That is what I tell the user community. So the question now becomes .... did they or did they not times 2 it?

    LOL

    In the end .... it gets fixed when it gets fixed.

  13. #13
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    Quote Originally Posted by Vlada View Post
    Worst case scenario, we could be looking at a 10 hour rollback.
    eh I spd sliced few items during that time so might be good for me!
    Vendor WP: Outside of Coronet 1024 -5495 vendor offer to any vendor blacklist: Weldit.Zazano

  14. #14
    Quote Originally Posted by Vlada View Post
    Worst case scenario, we could be looking at a 10 hour rollback.
    lol oh well, there goes a character
    Thanks for the update.

  15. #15
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    so full wipe ?


    thanks for the update vlada !
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