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Re: A bit of news arround the SOE rumors and SWG
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H-I-M
Wing Commander
Posts: 1281
Registered: 07-17-2004


H-I-M
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LegendaryOne wrote:
we're #4... under EQ? EQ1?... now it feels pathetic...


No way we are #4, CoH and CoV have to beat SWG, even tho they are both POS

Guess Who...
What Happened To The Game I Bought
I support a rollback and keeping & balancing the old combat system.
...and making SWG a better place to be.
Your voice counts!
--We go out and say, ‘'you know what, we want more of those players, we want that 3.5 million from that game over there.' So instead of sticking to the thing that our players really love, we start changing it. And now we’re alienating the players playing our game, losing our subscribers." - Jeff Hickmanstart
03-24-2006 11:49 AM  

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Re: A bit of news arround the SOE rumors and SWG
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CeigeMaraj
Life Day Reveler
Posts: 1610
Registered: 06-29-2003


CeigeMaraj

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Smed wrote:


Tiberius- wrote:


Mr Smedley -

With all due respet, you have ALREADY failed. One only needs walk through any starport in the game to realize this. What you call "rhetoric" is the community outcry of seeing an exemplary MMO essentially scrapped and replaced with a pale imitation. This isnt "counterstrike" - there's a reason that 99% of MMO's use "turn based combat" - its because it makes the game accessible to people of all ages, people who dont have lightning reflexes or flat out dont enjoy the "FPS" style of play.

The old interface system was INTUITIVE  - this one is not - i shouldnt have to press 3 keys to open a radial menu on an inventory item in my back pack.

Your general message seems to be "yes, we hear you. We know you dont like what we are doing and we are going to continue with it anyway so shut up" we wont. Period.

I understand completely  - you did the math under the CU and pre-cu systems and saw that the game was losing more players than it was taking in - and you decided that you needed a major change to bring in new players. While thats a well thought out plan, the implementation leaves MUCH to be desired.  If your people can't market Star Wars - then perhaps they shouldn't be in marketing. This  is a built in audience. You fail to realize that MOST Star Wars fans are 30 and older we saw the originals in the theatre the FIRST time. Yet you are marketing to the wrong age group. The last 3 movies didnt have anywhere near the cultural impact the first three did.

Dont buy it? Look at the servers! Where once you could stroll through Cnet and see 20 or 30 players - you dont see ANY.

Its time for change. again. If you cannt go back, then go forward and give us a workable turn based combat system. I lead a guild that boasts 400+ members - of which maybe 10 are left  - the significant majority of whom left because of these changes. and please- be aware - its not only HOW you presented the NGE  - its WHAT you presented that casued the upraor. If you had rolled out a more workable system, a more accessible one - you would not be where you are now.

Please, admit that you have to "make the game better" - by doing what the commuinty wants.

Earlier in this thread you "called out" one of the other posters. Well I;m calling you out. My challenge is  - email EVERY user who EVER had a SWG account with a poll - which of the three combat systems do they prefer? GO from there. It may not bring a flood of new players into the game but you would certainly get back a loot of what you lost. PLEASE - do this - or .. resign. Really. Its time.

Apologies in advance - not intended as a flame or troll - just one man stating his opinion.



Let me address your point head on. - SWG never attracted the size audience that the Star Wars license delivered in the first place. One of those reasons was combat wasn't exciting enough. We have done enough research on the people who quit or people that didn't purchase the game to know this is a hard, brutal cold fact. Could we have gone a different direction with the combat? Yes. Could we in the future change this direction? Yes. Do I think we will? No. Why? Because I don't believe that this will be an issue if we solve the other half of the equation - making the professions feel different... and making the content really exciting. If we asked you all to rank Combat vs. the loss of professions, I'm betting the loss of professions will "win" every time... I don't think the new combat style is the main thing that people are bothered by. It's the broad strokes changes to the rest of the game. What we've done is to get the game to a much more basic level that we can build on. I submit to you that if we achieve our other goals, this style of combat won't be an issue. The fact is the data we have suggest that for the people that DO sign up for the game they like the combat. For the people that don't, combat isn't the main issue we're losing them.

Smed


Actually, if I do stop my subscription, it will be because of the combat system. A quasi-FPS style with broken mechanics is annoying. And, the professions are all subdued now. The game seems to be heading into a PvP-centric direction. If deliveries aren't made on the PvE content, I will leave because combat is broken and there's nothing worth staying for.

03-24-2006 11:50 AM  

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Re: A bit of news arround the SOE rumors and SWG
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MolemanMole
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Posts: 4623
Registered: 03-09-2005


MolemanMole

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Smed wrote:


jon_arner wrote:
i think you can answer this Smed:
 
will we ever see a lock on target system agen? Will we ever get a skill sytem simmular, or like the one we had before? And do you think this gaem feel like Star Wars?





1) No target lock is planned or being discussed.
2) There will be additional skills for each profession, but not like the system before. I realize this is contriversial but there it is.

Smed


Yah, thank you would like to specialize a little. But we are wasting respecs before our last respec we need to know when this is going to happen. Great idea, this game was the best game for specializing professions. Cant wait for this one too

 

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03-24-2006 11:50 AM  

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Re: A bit of news arround the SOE rumors and SWG
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topfuel
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topfuel
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Smed wrote:

We still have a full dev-team on this game and we're going to absolutely push ourselves until we achieve our goals. Noone is going into coasting mode on this game. Period.

Smed


So who is minding the shop when you send the Devs on tour in April? You are slimming the team to send them on some stupid meet and greets?

This was supposed to simplify the game so the DEVS could fix it...It seems to have done the opposite.

Could it be that SOE is still involved with SWG, but will be taking a backseat in the development as is suggested in the rumors that were surrounding the CONFIRMED rumor of Raph Koster leaving?

TOLMOCK BALOPY IS WATCHING.

Me = Sodapop
03-24-2006 11:50 AM  

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Re: A bit of news arround the SOE rumors and SWG
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UsliAopem
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UsliAopem
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Smed wrote:
The truth is it's still the #4 game in North America (WoW, EQ2, EQ, SWG).

Is there a big drop off from #3 to #4?
03-24-2006 11:50 AM  

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Re: A bit of news arround the SOE rumors and SWG
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Smed
Dev
Posts: 131
Registered: 05-03-2005



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Evilgrim wrote:


Smed wrote:


jon_arner wrote:
i think you can answer this Smed:
 
will we ever see a lock on target system agen? Will we ever get a skill sytem simmular, or like the one we had before? And do you think this gaem feel like Star Wars?





1) No target lock is planned or being discussed.
2) There will be additional skills for each profession, but not like the system before. I realize this is contriversial but there it is.

Smed


Thanks for responding Smed.  Yes, some may not like it, but at least we know what the current direction is for these two topics.

Now I have two topics for you (and I'm really praying you at least answer these, irregardless of the answer itself)...

1. Will Traders be made aggro?

2. Will Milk or the ability to get Milk be reintroduced so we can make those food items?

3. Will BE tissues/additives me re-introduced so we can make those enhanced foods (or will the schems be chanaged so they aren't even listed as a component)?

Ok, that's 3 actually, but a big 3 that many Chefs have at the top of their list.

Thanks, Smed. 


 






Just for the record here I've asked our devs to start jumping in on this thread. I'm only one man here and frankly you're asking some detailed questions I would need to get from them anyways. I'm also in and out of meetings all day so sometimes I can't respond quickly.

Also, I believe everyone and their mom is now on this thread and you can collectively outpace me on this.

Smed
03-24-2006 11:51 AM  

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Re: A bit of news arround the SOE rumors and SWG
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TurboXWing
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Posts: 431
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TurboXWing
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Smed wrote:


Tiberius- wrote:


Smed wrote:


dee-oh-gee wrote:

The truth ...........................

Wow. An offical representative saying the game is hurting. This does give me hope. Not much. But some. We have seen in the past that what is said may not come to pass. Be aware Smed, the community will hold you to the above statement.





The SWG community has been voting with it's feet since the NGE came about.........................

Smed


Mr Smedley -

With all due respet, you have ALREADY failed.............................






Let me address your point head on. - SWG never attracted the size audience that the Star Wars license delivered in the first place. One of those reasons was combat wasn't exciting enough. We have done enough research on the people who quit or people that didn't purchase the game to know this is a hard, brutal cold fact. Could we have gone a different direction with the combat? Yes. Could we in the future change this direction? Yes. Do I think we will? No. Why? Because I don't believe that this will be an issue if we solve the other half of the equation - making the professions feel different... and making the content really exciting. If we asked you all to rank Combat vs. the loss of professions, I'm betting the loss of professions will "win" every time... I don't think the new combat style is the main thing that people are bothered by. It's the broad strokes changes to the rest of the game. What we've done is to get the game to a much more basic level that we can build on. I submit to you that if we achieve our other goals, this style of combat won't be an issue. The fact is the data we have suggest that for the people that DO sign up for the game they like the combat. For the people that don't, combat isn't the main issue we're losing them.

Smed


I quit - no one asked me why. In fact the leaving survey was for the most part, completely out of date. Then, when others have quit, they get forwarded to a page that says "thanks for completing the survey" - erm.. what survey? More executive BS?


      I don't think the new combat style is the main thing that people are bothered by. It's the broad strokes changes to the rest of the game.


With respect I completely disagree with this. I have seen far more posts on these forums simply stating "Bring back a target lock" than I have about the professions. Sure, the professions are cookie cutter, but that will develop over time., much like the AA system came into EQ and the new achievement system recently introduced into EQ2, I believe this wil help develop the professions. However, the combat is core to the gameplay and while the mobs hide in walls, in each other and the FPS is an issue, this FPS style game will never work. You have far too much competition from the likes of BF, BF2 and the like, all playable online, with a decent framerate and no bugs. This is an MMORPG. Its nice to break the mold, but realise this isn't the time and the place. You need some degree of stability in this game.



***********************************************************************************************
"Do or do not - there is no try" - Master Yoda
03-24-2006 11:51 AM  

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Re: A bit of news arround the SOE rumors and SWG
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sickboy_ukuk
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sickboy_ukuk
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Kcocemag wrote:


Smed wrote:


Mavrick65 wrote:


Smed wrote:


dee-oh-gee wrote:

The truth is the community morale won't improve until the game does. Communication can't fix this. Improvements to the game can. The fact is our communication has improved.. people don't neccessarily like the message is all. I get that. So do our community folks. My preference is that all the posts in the gameplay forum are discussing gameplay balance.. and in-game issues.. but they won't until we get the game to a baseline fun level. We're not there yet. We know that. We're working to fix it. There is no other answer.

Smed

Wow. An offical representative saying the game is hurting. This does give me hope. Not much. But some. We have seen in the past that what is said may not come to pass. Be aware Smed, the community will hold you to the above statement.





The SWG community has been voting with it's feet since the NGE came about. Either we end up being right about our ability to turn the ship around and make a game that's BETTER than it was before, or we were wrong and we fail. Either way we were losing subs before the NGE and believe it or not, we are losing them at a slower rate than before. I'm not going to pretend we didn't lose a bunch of subs from this. We did. And I don't think the game is where it needs to be yet to aquire new subs. But it's getting there with each and every publish.

At the end of the day there are a lot of people in this community that wonder why we did this? Why did we "deliberately" try and piss people off. Obviously that wasn't our intent. This is a business and we needed to improve the results of the business. Did we make a mistake? Maybe.. but only time is going to tell on that one. One thing is certain. We made a mistake with how we presented it to the community, and for that I'm sorry. I still think it was a needed thing though. It's not as simple as "you should have just fixed the things we were complaining about". That doesn't address the very real fact that what we had was a hardcore game that wasn't going to attract the mass audience that the Star Wars IP brings to the table.

Smed


It is not getting there and never will whilst the NGE is here and as for slower sub losses that makes sense considering the low number who are paying.Also the people who paid a year in advance have been hung out to dry as you laid no compensation package to refund them.

You will never turn this around unless you work in the old system and accomadate it with the current content and that sir is your only option,you also might want to consider completely closing the servers down for a week and fixing them compensate people with free playtime and for god sake purge the servers.






Let's get this out of the way right now - SWG in no way has a low sub base. That's just not the fact. The truth is it's still the #4 game in North America (WoW, EQ2, EQ, SWG). I'm sure this will bring the naysayers out of the woodwork, but it's just a fact.

I also totally disagree with our assertion that we can't make this game the biggest and best MMO out there. We still have a full dev-team on this game and we're going to absolutely push ourselves until we achieve our goals. Noone is going into coasting mode on this game. Period.

Smed


When somebody posts something like this, we always ask for proof. So since you did, I ask you to prove it.


Never happen, they will never post sub numbers and if they did it would probably include station access pass subs as well.

 

Aodok Xolo
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03-24-2006 11:51 AM  

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Re: A bit of news arround the SOE rumors and SWG
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Iwof
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Posts: 479
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Iwof
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we've had a plan to completely get rid of most of the structures in the game from players that aren't around any more. It's in limbo because it's time-consuming and needs to be done just right (imagine the riots if we deleted active players's structures by accident). The team just has other stuff they are concentrating on atm.

Smed

Can we See about getting this bumped up in priority.  This is really needed to reinvigorate this game.  Cause active players to regroup in new cities.

Lowca: IWof and Zowey
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03-24-2006 11:52 AM  

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Re: A bit of news arround the SOE rumors and SWG
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Ulrek_Oden
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Ulrek_Oden
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UsliAopem wrote:


Ulrek_Oden wrote:

It is also a question to which you dont know the answer... What if he said his CL was 90?



Then he leveled up doing quests for xp, so he must be an exploiter?

I have not done any 'repeatable' quests... and I am at CL 89... will be 90 shortly.... Are you telling me that it is impossible?
 

 

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03-24-2006 11:52 AM  

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Re: A bit of news arround the SOE rumors and SWG
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Super_nice_jedi
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Super_nice_jedi

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Smed wrote:


Tiberius- wrote:


Smed wrote:


dee-oh-gee wrote:

The truth is the community morale won't improve until the game does. Communication can't fix this. Improvements to the game can. The fact is our communication has improved.. people don't neccessarily like the message is all. I get that. So do our community folks. My preference is that all the posts in the gameplay forum are discussing gameplay balance.. and in-game issues.. but they won't until we get the game to a baseline fun level. We're not there yet. We know that. We're working to fix it. There is no other answer.

Smed

Wow. An offical representative saying the game is hurting. This does give me hope. Not much. But some. We have seen in the past that what is said may not come to pass. Be aware Smed, the community will hold you to the above statement.





The SWG community has been voting with it's feet since the NGE came about. Either we end up being right about our ability to turn the ship around and make a game that's BETTER than it was before, or we were wrong and we fail. Either way we were losing subs before the NGE and believe it or not, we are losing them at a slower rate than before. I'm not going to pretend we didn't lose a bunch of subs from this. We did. And I don't think the game is where it needs to be yet to aquire new subs. But it's getting there with each and every publish.

At the end of the day there are a lot of people in this community that wonder why we did this? Why did we "deliberately" try and piss people off. Obviously that wasn't our intent. This is a business and we needed to improve the results of the business. Did we make a mistake? Maybe.. but only time is going to tell on that one. One thing is certain. We made a mistake with how we presented it to the community, and for that I'm sorry. I still think it was a needed thing though. It's not as simple as "you should have just fixed the things we were complaining about". That doesn't address the very real fact that what we had was a hardcore game that wasn't going to attract the mass audience that the Star Wars IP brings to the table.

Smed


Mr Smedley -

With all due respet, you have ALREADY failed. One only needs walk through any starport in the game to realize this. What you call "rhetoric" is the community outcry of seeing an exemplary MMO essentially scrapped and replaced with a pale imitation. This isnt "counterstrike" - there's a reason that 99% of MMO's use "turn based combat" - its because it makes the game accessible to people of all ages, people who dont have lightning reflexes or flat out dont enjoy the "FPS" style of play.

The old interface system was INTUITIVE  - this one is not - i shouldnt have to press 3 keys to open a radial menu on an inventory item in my back pack.

Your general message seems to be "yes, we hear you. We know you dont like what we are doing and we are going to continue with it anyway so shut up" we wont. Period.

I understand completely  - you did the math under the CU and pre-cu systems and saw that the game was losing more players than it was taking in - and you decided that you needed a major change to bring in new players. While thats a well thought out plan, the implementation leaves MUCH to be desired.  If your people can't market Star Wars - then perhaps they shouldn't be in marketing. This  is a built in audience. You fail to realize that MOST Star Wars fans are 30 and older we saw the originals in the theatre the FIRST time. Yet you are marketing to the wrong age group. The last 3 movies didnt have anywhere near the cultural impact the first three did.

Dont buy it? Look at the servers! Where once you could stroll through Cnet and see 20 or 30 players - you dont see ANY.

Its time for change. again. If you cannt go back, then go forward and give us a workable turn based combat system. I lead a guild that boasts 400+ members - of which maybe 10 are left  - the significant majority of whom left because of these changes. and please- be aware - its not only HOW you presented the NGE  - its WHAT you presented that casued the upraor. If you had rolled out a more workable system, a more accessible one - you would not be where you are now.

Please, admit that you have to "make the game better" - by doing what the commuinty wants.

Earlier in this thread you "called out" one of the other posters. Well I;m calling you out. My challenge is  - email EVERY user who EVER had a SWG account with a poll - which of the three combat systems do they prefer? GO from there. It may not bring a flood of new players into the game but you would certainly get back a loot of what you lost. PLEASE - do this - or .. resign. Really. Its time.

Apologies in advance - not intended as a flame or troll - just one man stating his opinion.






Let me address your point head on. - SWG never attracted the size audience that the Star Wars license delivered in the first place. One of those reasons was combat wasn't exciting enough. We have done enough research on the people who quit or people that didn't purchase the game to know this is a hard, brutal cold fact. Could we have gone a different direction with the combat? Yes. Could we in the future change this direction? Yes. Do I think we will? No. Why? Because I don't believe that this will be an issue if we solve the other half of the equation - making the professions feel different... and making the content really exciting. If we asked you all to rank Combat vs. the loss of professions, I'm betting the loss of professions will "win" every time... I don't think the new combat style is the main thing that people are bothered by. It's the broad strokes changes to the rest of the game. What we've done is to get the game to a much more basic level that we can build on. I submit to you that if we achieve our other goals, this style of combat won't be an issue. The fact is the data we have suggest that for the people that DO sign up for the game they like the combat. For the people that don't, combat isn't the main issue we're losing them.

Smed


The current combat is crap. I agree in theory that its better, but in practice, it just doesn't work, you get creatures/npcs running through walls you acn't shoot at, because the walls block your shots, and they can pass through walls, because of lag, and I'm on a 4MB ISP service!!

---------------------------------------------------------------------------------------------------
You're out of time, SOE The whole 2.5 months shouldn't have been. The game was fine up until Nov 15th. If the CU was worked on, instead of devoting time to the NGE (including the many months prior to November), the game could possibly be totally bug free by now.

My account cancels on 2nd Feb, which was a waste as only played game for 1 day to get the life day gifts, will be resubbing when creature handler, Bio-engineer, scout, and ranger return, oh and the FS village.
03-24-2006 11:52 AM  

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Re: A bit of news arround the SOE rumors and SWG
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Smed
Dev
Posts: 131
Registered: 05-03-2005



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Eka-Alt wrote:

Smed wrote:


dee-oh-gee wrote:

The truth is the community morale won't improve until the game does. Communication can't fix this. Improvements to the game can. The fact is our communication has improved.. people don't neccessarily like the message is all. I get that. So do our community folks. My preference is that all the posts in the gameplay forum are discussing gameplay balance.. and in-game issues.. but they won't until we get the game to a baseline fun level. We're not there yet. We know that. We're working to fix it. There is no other answer.

Smed

Wow. An offical representative saying the game is hurting. This does give me hope. Not much. But some. We have seen in the past that what is said may not come to pass. Be aware Smed, the community will hold you to the above statement.





The SWG community has been voting with it's feet since the NGE came about. Either we end up being right about our ability to turn the ship around and make a game that's BETTER than it was before, or we were wrong and we fail. Either way we were losing subs before the NGE and believe it or not, we are losing them at a slower rate than before. I'm not going to pretend we didn't lose a bunch of subs from this. We did. And I don't think the game is where it needs to be yet to aquire new subs. But it's getting there with each and every publish.

At the end of the day there are a lot of people in this community that wonder why we did this? Why did we "deliberately" try and piss people off. Obviously that wasn't our intent. This is a business and we needed to improve the results of the business. Did we make a mistake? Maybe.. but only time is going to tell on that one. One thing is certain. We made a mistake with how we presented it to the community, and for that I'm sorry. I still think it was a needed thing though. It's not as simple as "you should have just fixed the things we were complaining about". That doesn't address the very real fact that what we had was a hardcore game that wasn't going to attract the mass audience that the Star Wars IP brings to the table.

Smed




OK. I have a question hopefully you can answer?

With everything that has been done by the development team of SWG over the last 3 years, how can you expect anyone to have any faith you will actually get it right this time?

There was nothing wrong with the original combat system when the game first came out, it was inovative and the skill point system and being able to customize your character was like nothing ever seen in an MMORPG, that is what made it great. Your Dev team could not get it balanced, not because it was not possible, but because they did not even try. There were profession issues that were never even touched in the year and a half that that system was in the game. Instead they pandered to the whiners who wanted Jedi, introduced Holocrons and planted the seeds of the mess that would follow.

Then came the CURB. That system was simplified, generic, but still worked. Because it was the same system that every other MMORPG was using. There was still ability to customize your character which was good, and combat was somewhat balanced, except for one HUGE thing. the hundreds and hundreds of Jedi that were still the Alpha class in the game.

Thru all this other major issues were still put off. The GCW, which alot of us still think should be the primary focus of the game, not Jedi. There were changes, but not to make it better, just to apease the whiners. We went from TEF system to no TEF system. Covert and Overt to On leave, PvE, and Special forces. Never fixed the Base bugs where one man demo's could blow bases, terminals were bugged, infinite firing turrets. Just changed them and took out turrets from SF bases. And from what I hear (since I do not play anymore) you have just taken bases out all together.

Then came the NGE. Yet another combat system. even more simplified that the previous 2. Not to mention that it was some top secret development that was introduced and announced right after the ToOW expansion came out.

Do you see the pattern here? SWG does not fix anything, it just replaces it with something else or removes it all together.

So once again I will ask my question.

With everything that has been done by the development team of SWG over the last 3 years, how can you expect anyone to have any faith you will actually get it right this time?

I shouldn't care really since I do not play SWG anymore. But it not only effects the SWG game but all SOE games. I am now playing EQ2 on their newly introduced PvP server (played the PvE server prior). That Dev team has actually done it right for the most part. Yes there are bugs, every game especially MMO will have them. But for the most part combat and classes are balanced. Every class has it's benifits and weaknesses. But, I can not get most of the SWG refugees to play because it is an SOE game. I try to explain that it is not SOE who ruined SWG, it is the SWG Dev team who did, but they can not distinguish between the 2. Too bad, cause the EQ2 PvP servers are fun.

Sad thing is each one of the previous combat systems (Pre-CU and CURB) could have been balanced just like EQ2 has done. But instead they were replaced, and then replaced again. You say you are not going to go back to those systems, so what is the next system you going to replace the NGE with? (I do not expect an answer to that).

Formerly Vultan Blackstar - Valcyn

Message Edited by Eka-Alt on 03-24-200601:56 PM






The only answer I can give you on trust is that we have to earn that trust by continuing to make forward progress. That's it. We know that.

Smed
03-24-2006 11:52 AM  

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Re: A bit of news arround the SOE rumors and SWG
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DaRkEe-ILbOnA
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And we need to be able to keep what we've earned,A Purge would wipe my city from metro down to village,Definately not losing my shuttleport because of it.


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-I support Suing the SWG EMOlator team and continuing to move Forward Not back.
03-24-2006 11:53 AM  

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Re: A bit of news arround the SOE rumors and SWG
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MykilDoun
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Smed wrote:


Tiberius- wrote:


Smed wrote:


dee-oh-gee wrote:

The truth is the community morale won't improve until the game does. Communication can't fix this. Improvements to the game can. The fact is our communication has improved.. people don't neccessarily like the message is all. I get that. So do our community folks. My preference is that all the posts in the gameplay forum are discussing gameplay balance.. and in-game issues.. but they won't until we get the game to a baseline fun level. We're not there yet. We know that. We're working to fix it. There is no other answer.

Smed

Wow. An offical representative saying the game is hurting. This does give me hope. Not much. But some. We have seen in the past that what is said may not come to pass. Be aware Smed, the community will hold you to the above statement.





The SWG community has been voting with it's feet since the NGE came about. Either we end up being right about our ability to turn the ship around and make a game that's BETTER than it was before, or we were wrong and we fail. Either way we were losing subs before the NGE and believe it or not, we are losing them at a slower rate than before. I'm not going to pretend we didn't lose a bunch of subs from this. We did. And I don't think the game is where it needs to be yet to aquire new subs. But it's getting there with each and every publish.

At the end of the day there are a lot of people in this community that wonder why we did this? Why did we "deliberately" try and piss people off. Obviously that wasn't our intent. This is a business and we needed to improve the results of the business. Did we make a mistake? Maybe.. but only time is going to tell on that one. One thing is certain. We made a mistake with how we presented it to the community, and for that I'm sorry. I still think it was a needed thing though. It's not as simple as "you should have just fixed the things we were complaining about". That doesn't address the very real fact that what we had was a hardcore game that wasn't going to attract the mass audience that the Star Wars IP brings to the table.

Smed


Mr Smedley -

With all due respet, you have ALREADY failed. One only needs walk through any starport in the game to realize this. What you call "rhetoric" is the community outcry of seeing an exemplary MMO essentially scrapped and replaced with a pale imitation. This isnt "counterstrike" - there's a reason that 99% of MMO's use "turn based combat" - its because it makes the game accessible to people of all ages, people who dont have lightning reflexes or flat out dont enjoy the "FPS" style of play.

The old interface system was INTUITIVE  - this one is not - i shouldnt have to press 3 keys to open a radial menu on an inventory item in my back pack.

Your general message seems to be "yes, we hear you. We know you dont like what we are doing and we are going to continue with it anyway so shut up" we wont. Period.

I understand completely  - you did the math under the CU and pre-cu systems and saw that the game was losing more players than it was taking in - and you decided that you needed a major change to bring in new players. While thats a well thought out plan, the implementation leaves MUCH to be desired.  If your people can't market Star Wars - then perhaps they shouldn't be in marketing. This  is a built in audience. You fail to realize that MOST Star Wars fans are 30 and older we saw the originals in the theatre the FIRST time. Yet you are marketing to the wrong age group. The last 3 movies didnt have anywhere near the cultural impact the first three did.

Dont buy it? Look at the servers! Where once you could stroll through Cnet and see 20 or 30 players - you dont see ANY.

Its time for change. again. If you cannt go back, then go forward and give us a workable turn based combat system. I lead a guild that boasts 400+ members - of which maybe 10 are left  - the significant majority of whom left because of these changes. and please- be aware - its not only HOW you presented the NGE  - its WHAT you presented that casued the upraor. If you had rolled out a more workable system, a more accessible one - you would not be where you are now.

Please, admit that you have to "make the game better" - by doing what the commuinty wants.

Earlier in this thread you "called out" one of the other posters. Well I;m calling you out. My challenge is  - email EVERY user who EVER had a SWG account with a poll - which of the three combat systems do they prefer? GO from there. It may not bring a flood of new players into the game but you would certainly get back a loot of what you lost. PLEASE - do this - or .. resign. Really. Its time.

Apologies in advance - not intended as a flame or troll - just one man stating his opinion.






Let me address your point head on. - SWG never attracted the size audience that the Star Wars license delivered in the first place. One of those reasons was combat wasn't exciting enough. We have done enough research on the people who quit or people that didn't purchase the game to know this is a hard, brutal cold fact. Could we have gone a different direction with the combat? Yes. Could we in the future change this direction? Yes. Do I think we will? No. Why? Because I don't believe that this will be an issue if we solve the other half of the equation - making the professions feel different... and making the content really exciting. If we asked you all to rank Combat vs. the loss of professions, I'm betting the loss of professions will "win" every time... I don't think the new combat style is the main thing that people are bothered by. It's the broad strokes changes to the rest of the game. What we've done is to get the game to a much more basic level that we can build on. I submit to you that if we achieve our other goals, this style of combat won't be an issue. The fact is the data we have suggest that for the people that DO sign up for the game they like the combat. For the people that don't, combat isn't the main issue we're losing them.

Smed


I have to ask, with all due respect, why then we are paying to play a game you yourself are admitting is "basic" and needs lots of fixes to reach a truly "good" level.  You're saying the game isn't what it should be.  You're pulling devs off of expansions to get the game there.  Good...now what are you doing to keep us here while you clean up the mess you made?  What, if anything, are you expecting us to hold on to?  Your word?  That's really not good enough - you and your company have broken too many promises, made too many false announcements.  Look at this today - you tell us an expansion is NOT being worked on, when everything we've heard is that it was.  Many people were hoping the expansion would include things you've promised for over a year now, including GWC and capital ships.  But, nope, you're fixing the game...that's not what it should be...and you want us to continue to pay for it with nothing but empty promises.

If you want to prove you're REALLY going to make the game better, get publishes rolling a heck of a lot faster (yes, they need to be polished, but come on...two months per publish is ridiculous).  Get devs posting, more than just "we're working on things, we'll let you know when we can tell you something."  Posts like that have been the norm for the past month and a half.  Why continue to say, "we have nothing to tell you, we'll tell you when we can" when you never get to the "when we can" part?

Here's the challenge - you've said it was going to be 6 months till it's better, the 6 months is almost up...where's the delivery on the promises?  Or, failing that, where's the apology for failing to meet your own self-set goals and something, ANYTHING, to keep us here?

(gnnnnnnnYnWX]]]]ggggggggggggggggggggggggggggg)
Mykil Doun - Dark Lord of the Sith
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03-24-2006 11:53 AM  

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Re: A bit of news arround the SOE rumors and SWG
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Virzo
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smed I dont understand, with an outcry like this, how do you not see we are upset. Im sorry, but I payed alot of money for the old game, and it changes. Yes you are losing subs, stop lying, We watch the servers slowly lose people. And the new people after level 30 get bored and leave. You dont have a game, its a hang out beta test.

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03-24-2006 11:53 AM  

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