To the community, I am sorry, but my blood pressure and well being come first. I just feel like 5 months of beta testing is more than my fair share of the contract I signed up for. I know the launcher pistol will give you some relief, but the bigger picture, is that I don't feel like the Dev's are serious about quickly bring commando up to "release status", and I do have too many emotions tied into this persona to start over as carbinier, or pikeman. Good luck, and I hope the future of SWG greatly improves for all you fellow commandos.
Via con Dio, amichi!"
Hello Kevin,
This letter is to inform you, that you must select a new commando correspondent as of today. I am disheartened and severely agitated at the lack of commitment on the part of the SOE developers to fix the commando profession and I cannot bear to change my profession to the elite Bounty Hunter class. No one on the TC has tested any of the commando changes with regards to the flame thrower and heavy acid rifle, and it will be weeks before any one can, due to the nature of the class. The minor change to the launcher pistol is not enough to balance this class, and the lack of response to the last 2 letters has cause me much anguish. I have played too many mmorpgs to put up with the lack of support. Have you ever sat down and wondered why so many combat types are Bounty Hunters and Pistoliers? And so few are commandos? Why the dev's continue to ignore a broken class to cater to the elite, is backwards thinking, How hard would it have been to activate the heavy acid rifle cert 3 weeks ago, once it was brought to your attention? If all classes were equal in development, then it would make sense. I cannot invest any further emotions into playing a game that is bent on introducing new content that is surely to need "adjustments" and new "classes" when so many other classes and content are clearly broken. The new pvp damage rules severely reduce the commando's playability in a pvp environment, lack of true testing on the TC and beta has severely overrated the weapons which are a laughing joke to the community, and the lack of response from the dev's (which could have satisfied 100's if not 1000's of players) clearly indicate the total disregard for the 2nd or 1st most difficult class to obtain outside of the Jedi. Not to mention that grouping is totally annoying, due to the built-in competition of team mates. The sad thing is, You are probably totally unaware of this aspect of the game as well.
In short, Today I cancelled my account. I was also appalled at the lack of subscriber refund for the monthly fee. At no time in my 6 years of online gaming have I ever encountered a sneaky policy such as this. Especially when you consider, that the first day of registration was soo buggy, it was impossible to read the "formal" policy. If I had been able to read it, I would not have signed up for 6 months. So I have contacted my credit card company, spoke with their lawyer, and they are blocking payment as of today. I agreed that I owe SOE the regular fee of one month, and this will be paid. The remaining charge will not. I tried speaking to a SOE CSR on this matter, and was rudely told, "sorry, no refunds. Is there anything else I can do for you". I view this as theft for unpaid services (the remaining 5 months).
I am like many late 20, earlier 30 year olds, who are working people, and play for fun during the evenings. SWG was suppose to be for us, and it is not. The built-in daily maintenance upkeep prevents a casual game play, the lack of friendly formed groups that work together as oppose to fighting for damage dealt to get exp is annoying, the constant soloing and broken ingame quest are disheartening, and the totally broken class I choose to put my emotions into is too much. Tomorrow's update will not fix enough, and after 5 months of beta testing, I've done my best to help fix the problems, but I have failed.
I wish you luck in your game, and hope in a years time, the neglected players of SWG are finally heard. I am sorry that this has happened. Because I am like 10,000's of customers.. when we leave a mmorpg, its for good, because there is always a new one. 100,000's left EQ, AC, and DAoC, and they will never return.
A domani.
Andrew
aka "Garibaldi"
> > You have been selected as our Commando Correspondent. > > Today we will change your forum title and announce it to the community. Our > request is that you read through the forums and interact with the community > to learn the top issues. Please be polite and humble (we want you to > represent the community, not lead them). Once per week, send an email to > SWGCorrespondent@soe.sony.com detailing the Top 5 issues of the profession. > Please be as objective as possible with these issues and include links to > relevant threads if you wish. Feel free to add one personal pet issue at the > bottom just to get it out of your system . > > Participation is completely voluntary and you can stop helping out at any > time. Don't get too attached to the title; In the interest of well-rounded > feedback, once a month we may select a new correspondent. Please do not take > that personally, we just want to be fair and give other people an > opportunity. > > Kevin O'Hara > Community Relations Manager
I'm really sorry to hear that you are resigning Garibaldi, but after listing down your reasons (as well as ours) who can blame you? When someone asks for help and no reply is given, it's like talking to a blank wall.
All I can say is thank you so much Garibaldi for putting up with our, as well as the DEV's, nonsense and wish you the best of luck.
------------------Signature Line------------------- "Fear leads to Anger; Anger leads to Hate; Hate leads to Power; Power leads to Victory. Let your Anger flow through you. Your hatred will make you strong. True power is only achieved through testing the limits of ones anger, and passing through unscathed. Rage channeled through aggression is unstoppable. The Dark Side of the Force offers unimaginable power. The Dark Side is stronger than the light. The weak deserve their fate." -Sith Mantra ============ College Student + Free = "I'm there"
hey gabirbaldi we may not have always seen eye to eye but you represented us with distinction and integrity and i am very sorry to hear you go.. but i definetly understand why
I totally agree with you Garibaldi and infact you've stated everything that is making me lose interest in this game. It is sad to see that such lack of interest is being shown by the SOE devs, what you said about the acid rifle certification is true that was something that should've been fixed a long time ago. Also, these improved special attacks in my opinion are not going to help us commandos very much. Every class except ours has working weapons regardless of special abilities. I do respect and understand that the devs are trying to make our lives easier by making the Launcher Pistol give hw xp but if we do have to use them as a primary weapon that would mean that unless we get skills from Pistoleer. In conclusion, I am eager to see how much this patch helps us commandos and let's see if we finally become what we were meant to be!
This is the biggest joke if they dont have the certs for all our weapons fixxed by tomorrow imdone also. Does it really take over 4 weeks to fix certifications???!?!?!?!?!?!?!
This sincerely saddens me that in such short time SOE has managed to drive off such a good correspondent such as Garibaldi. He showed so much interest in wanting to make commandos such a great class, not a godlike class, just a fun and enjoyable class that could actually compete.
I plan on checking out this patch tomorrow and seeing how it is. However after seeing Garibaldi leaving SWG, I think that I have had enough SWG as well. I had hoped that SWG would be a great game. No I didnt expect it to be at release, but I did expect the profession to be working the way they should. Hell I would have been happy with only 1 commando line (flamethrower) to actually work the way it was suppose to. At least that would have been something.
For me what disgusts me the most is the lack of communication from the devs to us. Now for those who are saying the devs were forced to release the game by the suit,. that may be true, however the devs can still post their thoughts of the the direction of the game and the fixes that are so desperatly needed. They have chosen not to and even went further by ignoring most of the letters and recommendations by correspondents such as Garibaldi. Whats the point of having a corespondent who is suppose to be a liasen between us and the devs when they dont even communicate with them.
Looks like I'll be playing alot more daoc till WoW comes out.
StarkerSturm, Commando on Bloodfin
"To be realistic," says one member, "if you're in a combat environment where people are out there with assault rifles and heavy machine guns, your [stuff] is pretty weak if you're out there with a handgun. A handgun would typically be used for escape and evasion, which means that everything's gone to hell." Special Weapons And Tactics Of The Navy Seals http://www.popularmechanics.com/science/military/2001/10/special_weapons_navy_seals/index4.phtml
I don't blame you one bit. I've never bothered sony about this crap with the commando but it's really pissing me off now. It's one **edit** class, it can't be that hard to focus on it and fix it within a few days. When you can't even fix a certification for a weapon, you have become beyond pathetic. I'll still keep faith in you guys for a while longer but just let it be known that if you can't fix this class in a week or less, you'll just lose more respect and credibility as a good company. Good luck with the testing.
Garibaldi: Thanks for the time you put in and effort put forth. I think you where a great representative of the Commandoes and I'm sorry it came to this. I wish you well on your journey.
I just want to say your letter to Kevin was very well written and covers most of my problems with this game. I hope it makes a difference to the way future games are designed.